Vertical Applications Manager (Information Systems Manager I) - Multiple Vacancies

The City of Portland seeks a leader who champions learning, seamless operations, and innovative technology solutions to propel good government forward. If this resonates, you could be the next Vertical Applications Manager for the Business Solutions Division of the Bureau of Technology Services (BTS).

This recruitment is to hire two (2) Information Systems Managers to lead and manage the Vertical Applications teams in the Portland Bureau of Transportation (PBOT) and the Bureau of Development Services (BDS). These managers will report to the Corporate and Vertical Applications Manager in BTS, and each will manage a team of software developers and system administrators in their assigned customer bureau.

As a Vertical Applications Manager, you will:

• Provide operational and technology management; embrace challenges and seek innovative solutions while executing IT projects.
• Lead a team of technology solutions providers, prioritizing their needs and fostering continuous improvement.
• Recruit and nurture an effective and innovative technology team with a focus on diversity, equity, and inclusion in all aspects of hiring and supervision.
• Ensure technical requests are responded to and resolved in a timely manner.
• Cultivate effective working relationships and deliver exemplary customer service to the assigned customer bureau, to support and enhance City technology.
• Collaborate with the Corporate and Vertical Applications manager and bureau partners to problem-solve and drive technology related initiatives.
• Oversee vendor relationships, including vetting potential vendors through a comprehensive process, developing statements of work, tracking, monitoring, and reviewing vendor deliverables, and maintaining proactive relationships to ensure ongoing support.

As a person, you are:

• Someone who values Diversity, Equity, and Inclusion (DEI): Contribute to programs with an understanding of equity, valuing diverse perspectives and the ability to adapt and evolve in our dynamic landscape.
• Collaborative: A team player with a growth mindset; you learn, evolve, and foster and environment where challenges are seen as learning opportunities.
• A Problem-Solving Strategist: Proactively tackle and navigate operational challenges, ensuring every challenge faced adds to collective learning.

1. Ability to manage a core technology team of software developers and system administrators to provide key technology solutions that create and increase value to business partners.
2. Experience working with key customers and vendors to develop ongoing application support strategies to successfully deliver services, while striving for continuous improvement.
3. Ability to recruit and manage a diverse workforce, promote an equitable workplace environment, and support team dynamics with a focus on collective learning and adaptability.
4. Ability to communicate complex concepts in a non-technical, understandable, and transparent way that is appropriate to diverse audiences and fosters growth.
5. Knowledge and experience with a variety of technologies such as Microsoft SQL Server, programming in modern languages such as C#, web application programming using JavaScript and associated framework or libraries, API concepts such as REST, and cloud infrastructure such as Microsoft Azure.
6. Ability to apply technology experience to actively contribute and participate in day-to-day technology operations such as troubleshooting or system support and the development of new technology solutions.

• Ability to pass a comprehensive background investigation.

• Resume
• Cover Letter
• Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions)

• Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)

• Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your resume should support the details described in your cover letter.
• Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
• Do not attach materials not requested.
• All completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
• All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%.
• Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

• Hiring bureau will review and select candidates to interview.
• Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.

• A start date will be determined after all conditions of employment have been met.

• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations
• Work Status
• Equal Employment Opportunity