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Form of workPosition Summary:
Employee Benefits Corporation is hiring for a User Experience Designer. The User Experience Designer is responsible for leading the design process by collaborating with product and development teams to integrate usability principles during the product development process. This role will advocate for customers, lead research efforts, define and create wireframes and prototypes, and validate User Experiences.
This person may work in our Middleton, WI office, fully remote (Wisconsin or Minnesota locations only), or a combination of the two depending on availability.
Responsibilities Include:
- Design and refine user interface elements by developing visually appealing screens and elements for the digital user interface, ensuring a seamless and intuitive User Experience
- Create and maintain a comprehensive style guide to ensure design consistency, along with version control and necessary documentation
- Plan and conduct user research and testing, such as user interviews, focus groups, working sessions, card sorting, surveys and other relevant methods
- Manage usability testing sessions to gather direct feedback on design iterations and refine user interfaces accordingly
- Utilize research data to identify user preferences, pain points, and needs, informing design decisions and improvements
- Facilitate workshops and collaborative sessions to define and document business processes
- Develop site maps, user flows, wireframes and high-fidelity prototypes to communicate the visual and interactive aspects of the user interface to agile team
Qualifications:
- Bachelor’s degree and at least 5 years of IT digital design experience, or an equivalent combination of education and work experience
- At least 5 years’ experience using industry standard software tools including Adobe XD, Figma, Miro or MuralKnowledge of fundamental visual design principles, interaction design principles, information architecture and responsive design
- Proven ability to design for inclusivity and accessibility
- Experience collaborating with stakeholders for business process design and documentation
- Experience conducting and interpreting market research
- Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models
- Knowledge of agile and waterfall project management and implementation theory and methodologies
- Demonstrated ability to build effective and strategic relationships at all levels of an organization
- Excellent problem solving skills, and highly adaptable in a constantly changing customer focused and technical environment
- Self-motivated, able to learn quickly and research issues independently and with limited direction
- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen
- Strong organizational and time management skills with proven ability to multitask and prioritize in a high paced environment with limited direction
- Familiarity with Azure DevOps, MS Teams and O365 applications
- Possession of valid driver’s license and access to reliable transportation
Preferred Qualifications:
- Experience working with Section 125, Section 105, COBRA or health insurance products
- Ability and willingness for occasional overnight travel to an outside client, meeting or conference up to two weeks’ total throughout the year
We offer:
- A friendly, collaborative team environment
- A competitive compensation and benefits package that includes employee-ownership
- Opportunities for personal and professional growth
- Flexible scheduling to encourage and support a healthy work-life balance
More About Us:
Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers’ satisfaction with their plans and with our services.
Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request.
If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445.
