Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client's needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
First 30 / 60 / 90 Days
In the first 30 days you will onboard and start to understand the company, our products and our team's mission. Within 60 days you’ll start to contribute to your assigned project and overall team practice. By 90 days you will be able to self-manage and be fully contributing to your project and our team.
JOB ROLES AND RESPONSIBILITIES:
1. Collaborate with Product Managers and Product Owners to shape product/feature vision and help ensure we are solving the right problems for our users.
2. Use best practices, user insights, and analytics to inform design decisions.
3. Communicate your design approach throughout the process using the best approach for the scenario, which could include wireframes, user flows, journey or service maps, mockups, and high-fidelity prototypes.
4. Collaborate with developers to ensure the technical feasibility of design and smooth implementation.
5. Advocate for users throughout the entire process.
6. Think holistically about complex systems and problems.
7. Work within a set of established patterns, identify opportunities for improvements and create new patterns where necessary.
8. Help create and improve design team processes, deliverables, and tools (we currently use Figma, Miro, Confluence, OneDrive, Word, Excel, and Jira).
9. Collaborate, coordinate, and communicate across disciplines and departments.
10. Ensure compliance with HIPAA regulations and requirements.
11. Demonstrate Company's Core Competencies and values held within.
12. Please note due to the exposure of PHI sensitive data - this role is considered to be a High-Risk Role.
13. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned, as necessary.
JOB SCOPE: The incumbent possesses strong interaction design skills, experience working with data visualizations or data-intensive products, and an ability to collaborate with cross-functional teams to find solutions to complex problems that serve diverse user communities in complex domains.
- Minimum Bachelors' degree in a related field of study.
- 3-6 experience as an individual contributor, preferably working in the enterprise or SaaS space.
- Strong portfolio of case studies of multiple shipped projects where you were the primary designer. Case studies should highlight your thought process and problem-solving abilities, as well as interaction and visual design skills.
- Effective communication skills including the ability to explain design rationale and trade-offs to all stakeholders.
- Solid understanding of accessibility standards (WCAG AA 2.1 and 2.2) and the ability to advocate for accessibility throughout the process.
- Experience prototyping to explore and convey potential solutions as well as elicit or refine requirements.
- Experience conducting user research using a variety of methods.
- Experience working with Product Managers to create and validate strategies and rational for features.
- Experience collaborating with Developers to ensure outcomes meet user needs while balancing technical feasibility.
- Ability to work on a project start to finish with limited guidance.
- Experience supporting multiple projects and balancing work streams.
- Solid understanding of the web platform (HTML, CSS, JavaScript) in its current and ever-changing state. Bonus points if you keep up with all the current CSS capabilities and understand how they inform design, especially layout and responsiveness.
- Highly skilled in Figma but open to evaluating additional prototyping tools such as UXPin, ProtoPie, Penpot, and Axure. Bonus points for interest in or experience with Figma's new variables.
- Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier, and telephone
COMPENSATION
The salary range for this position is $135-140K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
Medical, dental and vision coverage with low deductible & copay
Life insurance
Short and long-term disability
401(k) + match
Employee Stock Purchase Plan
Generous Paid Time Off
Paid company holidays
Tuition reimbursement
Flexible Spending Account
Employee Assistance Program
Summer Hours
EEO STATEMENT
MultiPlan is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.