USA - Operations Intern

You Belong Here…Wherever in the World you find yourself.
We celebrate our wins as one team of many great people!

With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 300 offices to help our partners connect to a smoother, smarter ocean.

We empower our people, and our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective – we connect the world and see the bigger picture.

The Power of People – we rely on the strength of local agent knowledge and relationships.

Progress – we adopt new thinking and push for positive change in our industry.

We know what matters. We never stand still. We always reach for more.

#InchcapeShippingServices

Duration/Schedule: Flexible part-time during the school year and full-time during the summer months.

Business Need / Purpose of Role:

The Operations Intern will be responsible for learning all areas of port agency operations including managing vessel requirements, booking relevant services, and undertaking vessel boarding, and our principals to learn the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office.  The Operations Intern will report to the Regional Operations Manager.

As an Operations Intern you can expect the following:

• Gain insights as to how ships agency services are rendered to all customers at an excellent level.
• Assist with a smooth, quick turnaround of vessels, advising local authorities on vessel details keeping all relevant parties informed.
• Assist with boarding vessels when required across different ports and environments.
• Review current methods and propose new methods to reduce operational costs and find efficiencies for the port office.

This program supports one of Operations's strategic objectives related to strengthening our operations employees' ability to develop products, manage projects, and work in an agile environment.

Why Join Inchcape Shipping Services?

We pride ourselves on our Internship Program being an immersive and impactful experience designed to kick start your corporate career and set you up for future success.

• Work on real business challenges: You will be assigned projects and work directly with teams to gain real-work experience, contribute to the business, and impact the world.
• Be supported throughout your journey: You will be mentored and coached by numerous colleagues, including your managers, subject experts, peers, and mentors.

Joining our internship program means you may have a chance to secure a future role at Inchcape when you graduate!

Knowledge, Skills, and Abilities:

• Ability to multi-task and work collaboratively and effectively in a fast-paced environment.
• Ability to work effectively in a team environment.
• Ability to express ideas and information in a clear and concise manner.
• Ability to recognize and respond effectively to unexpected situations and tight deadlines.

• Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures.
• Excellent customer service and communication skills, including strong verbal and listening skills.

• Demonstrate flexibility and adaptability to changing task priorities and work situations.
• Demonstrate ability to complete tasks regardless of obstacles.
• Detail-oriented, with working knowledge of Microsoft Office Package and aptitude to learn new internal tools.
• Excellent written and verbal communication skills, business proficiency in English. Bilingual a plus.

Education, Qualifications, Certifications, and Licenses:

Education/Experience:

• Must be currently enrolled in an accredited university/college, in your penultimate year of your bachelor’s or master’s degree studies (Graduation between December 2024-September 2025)
• Available to work part/full-time (up to 30 hours/week) for the entire duration of the Internship Program (beginning as early as May through September, depending on your school system)
• Eligibility to work in the US.

Licenses:

• Once selected, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment. For further program information, visit: https://www.tsa.gov/for-industry/twic

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions – strengthens the organization, stimulates creativity, and promotes the exchange of ideas – helping you to build a rich and rewarding career.

Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something you’re proud of, and take advantage of all the future holds.

Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our employees and see what makes us who we are.

Who you are is who we are.

Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages.  As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email HRNAMrecruiting@iss-shipping.com describing the accommodation.

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