Unified Communications Intern

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Summary

The Unified Communication Technician will learn to analyze and define business and technical requirements of complex, converged Avaya architectures while working alongside experienced Unified Communications Engineers.  This position will receive assignments from the Resource Scheduler, Project Manager or Director.  The Technician will keep detailed records for time reporting, customer records for billing purposes.

Essential Functions

• Assists customers and Unified Communication Engineers in executing successful Unified Communication projects
• Participates in managing workloads in a manner that meets defined deadlines
• Develops positive working relationships with internal and external customers
• Works directly with Unified Communication Engineers in learning the delivery of consulting engagements
• Works directly with Unified Communication Engineers to experience and learn about the voice technologies and other components that make up the core Avaya Collaboration product family

Required Qualifications

• Strong knowledge of MS Office Suite (Word, Excel, PowerPoint, OneNote)
• Excellent organizational skills, attention to detail, and prioritization skills
• Understands the interpersonal and cultural dynamics that influence the change process
• Strong people skills to build relationships with our sales reps and leaders
• Ability to communicate clearly and concisely, both verbally and with written documentation
• Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment
• Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a demonstrable record of driving results

Desired/Preferred Qualifications

• Must have junior or senior status in a degree program at a 4-year accredited college/university
• Pursuing a bachelor’s degree in business, or related field of study at an accredited college/university
• Must have a minimum cumulative 3.2 GPA

C1 BENEFITS
* 401(k) Plan (35% match per dollar up to 10%)

Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.
EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Pay Range

$16.00 - $21.00/hr.

Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.

Notice of E-Verify Participation
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf 
Right to Work
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf