Treatment Coordinator

Are you looking to join a fun, exciting, and high-tech Orthodontic Office? Are you an energetic, friendly, team oriented person with values for customer experience? If so, you are in the right place!

David Ross Orthodontics is currently looking for a full-time Treatment Coordinator. 1 year or more of sales EXPERIENCE is a plus but not necessary. All we ask is that you bring a FIVE STAR attitude, an eagerness to learn, and a love for people and patients! We are a private practice seeking motivated, enthusiastic, bubbly people to join our already amazing team!

Summary of Position:

The Treatment Coordinator (TC) is responsible for welcoming patients into our practice, communicating with them about treatment options, and ultimately explaining financial options so they can start their treatment. The Treatment Coordinator is responsible for ongoing communication with patients and parents before, during and after treatment. The Treatment Coordinator also monitors the pre-treatment recall system and communicates with referring offices. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.

Essential Job Function:

• Maintain a positive and friendly attitude and deliver excellent customer service to patients

• Coordinate patient care and treatment according to the doctor and other team members.

• Discussing finances and financial options

• Be receptive to training and coaching on best practices

• Maintain an organized working space

• Coordinate with other team members and doctors as needed for treatment issues or questions

• Other duties as required as they relate to the position

• Participating in our team's community outreach and marketing activities.

Knowledge, Skills and Abilities:

• Sales experience

• Excellent customer service experience

• Have excellent written and oral communication skills

• Compassion and high level of service for our patients, parents, and staff

• Integrity, always doing the right thing

• Dependable, reliable to be at work when scheduled

• Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines

• Professional manner and appearance at all times

• Comfortable with computers and learning practice software

• Able to present orthodontic treatment plans

• Excellent time-management skills

• Self-motivated team-player

• Friendly and professional demeanor

• Dental or orthodontic knowledge a plus

High-School Diploma Required

1-3 Years Relative Experience

Job Type: Full-time

Our Benefits:

Competitive Salary

Team Bonus Program

401K

Paid Vacation

Paid Sick Time

Paid Holidays

*We currently do not offer Health/ Dental Insurance

Job Type: Full-time

Benefits:

• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person