Pay Range: $16 / hour
Schedule: Monday-Thursday 8:00 a.m. - 5:30 p.m., Friday as needed
Spark Orthodontics has an immediate opening for an Orthodontic Assistant / Treatment Coordinator in our Harrisburg and Camp Hill locations!
Our busy practice is seeking a friendly, outgoing, and a detail oriented individual with the desire to provide excellent service to our patients. As part of our team, it is essential that you have a positive attitude, ability to multi-task in a fast-paced environment, and convey a professional image.
If you're a motivated and enthusiastic individual who's ready to join our winning team, look no further!
Location: You must be able to reliably commute between our Harrisburg and Camp Hill locations.
What You Will Do:
- Chart all patient treatment
- Schedule the next visit
- Assist with Sterilization
- Take x-rays, photographs, scans and impressions
- Prepare teeth and assist Doctor with bonding
- Place and remove separators
- Fit band, bracket, archwire, color tie removal, sizing and placement
- Keep unit drawers stocked,
- Understand Spark policy on working with health benefit plans and be prepared to educate patients on their specific benefits
- Conduct a consultation to understand a patient’s oral health history, objectives, and concerns
- Accurately chart all examination findings on behalf of Doctor
- Work with the Doctor to diagnose and prepare treatment plans. Present treatment fees and discuss financial arrangements with patients
- Contact patients/parents to schedule treatment and/or discuss payment options for Medicaid approvals/denials, private insurance patients, and self-pay patients
- Notify patients of co-payments and co-payment requirements upon scheduling
- Conduct treatment consultations with existing patients when new treatment plans are presented
- Ongoing communication with the patients and responsible parties during and at the conclusion of treatment
- Consistently and effectively follow through with patient scheduling and appointments to ensure appointments are scheduled appropriately and payment agreements are filled out correctly
- Assist clinical team, when available, by cleaning chairs, doing sterilization, seating patients, starting records or braces appointments, etc.
- Manage recall of new patients, consultations, and orthodontic starts
- Maintain appropriate certifications and/or licensures
- Work to build trust with the patient, understanding the patient’s objectives
- Address patient concerns regarding treatment plans and answer any questions
- Assist the patient in prioritizing treatment
- Perform general office duties as required
What You Will Need:
- Great interpersonal skills
- Passion for working with children
- Ability to work as a member of a team
- Organized
- Basic computer skills
- Clear handwriting
- Manual dexterity
- Ability to take direction
- Ability to work in a fast-paced environment
What We Offer:
- 401(k) with company matching
- Medical/Dental/Vision Insurance
- Generous paid time off (PTO) policy
- Paid Holidays (including Black Friday/Christmas Eve)
- Company-paid life/disability insurance
Who We Are:
Spark Orthodontics was founded in 2010 by Dr. Jason M. Hartman, D.M.D., M.S. We have 11 convenient locations and have quickly become the leading orthodontic care provider in the Lehigh Valley, Greater Reading Area, Schuylkill County, Lancaster County, York County, Cumberland County, Dauphin County, Luzerne County, and Montour County areas. We are known for our innovative office designs and are widely recognized as a leader in orthodontics.
#INDSO