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Form of workAre you a travel enthusiast who loves solving technical challenges? Join our team at WorldVia as a Travel Technology Support Specialist! In this role, you will have the opportunity to provide technical support and troubleshoot Travel Technology systems for both internal and external users.
As the first point of contact for users experiencing system issues, you will diagnose and resolve technical problems, while ensuring that documentation and tracking of issues are accurately maintained. Whenever complex issues arise, you will work closely with higher-level support teams to find effective solutions.
The ideal candidate for this position is a Travel Technology guru with a deep understanding of GDS systems like Travelport, Worldspan, and Sabre. Additionally, you are familiar with mid-office automation, quality control systems, and various booking platforms.
Your exceptional communication skills will be essential in assisting users and ensuring their satisfaction. Collaborating with other team members and vendors, you will strive for timely resolution of technical issues.
If you are a detail-oriented, organized individual who is passionate about Travel Technology and committed to providing exceptional customer support, we want to hear from you! Apply now and embark on a journey with our dedicated team!
About WorldVia
WorldVia is a leading travel company that is revolutionizing the industry through its innovative products and services. We are focused on providing exceptional travel experiences to our customers and enabling travel business owners and travel advisors to succeed.
At WorldVia, we value diversity and inclusion, and we believe that our team members are key contributors to our success. Join us and be part of our collaborative and dynamic work environment!
