Transportation Dispatcher

We are seeking a Bus Dispatcher for out Early Learning Transportation Department.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We Offer:

• Casual work environment
• 4 weeks of Paid Time Off (PTO)
• Medical
• Dental
• Vision
• Paid Life Insurance
• Tuition reimbursement
• 12 paid holidays
• Paid sick leave.
• Career advancement and professional development
• 5% contribution to your 401K whether you participate on your own or not.
• Great co-workers and a great mission, supportive environment with an outstanding Community Action Agency

Duties & Responsibilities

• Ensures direct and indirect daily activities of drivers and bus monitors are assigned and accomplished on-time.
• Communicates all relevant details of driving assignments to drivers to ensure proper execution.
• Assist drivers with routing directions and directs them to perform special services when required.
• Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
• Notifies Transportation Manager of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service.
• Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with Head Start, EEC and state requirements.
• Maintains high compliance to dispatch standard operating procedures.
• Will act as coverage for driving a school bus for both regularly scheduled routes and other school activities, if needed.
• Will act as coverage for Bus Monitor duties if needed.
• Escalates unresolved issues to management as appropriate.
• Other duties as assigned.

Qualifications

• Previous dispatch experience is preferred.
• Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching.
• Ability to communicate effectively with colleagues in fast-paced and/or stressful environment (interpersonal & telephone skills).
• Ability to perform work activities requiring cooperation and instruction.
• Ability to function in a fast-paced environment, at times under pressure.
• Ability to problem solve and work within the appropriate level of independence.
• Ability to operate two-way and emergency radio systems
• Ability to use Microsoft Office Program and computerized routing software.
• Ability to read road and street maps
• Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
• Bi-lingual abilities a plus
• Must be able to pass an in-depth background check and must be able to show MMR immunity.
• Requires a physical that falls within the guidelines of the Department of Transportation

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.