Address
Form of workDescription:
The Title Specialist Representative will have multiple duties including; processing the power of attorney, editing lean releases, and pushing through all title documents so that new owners can obtain their vehicles quicker. Calling the new owners to talk through information that is needed. 40-50 calls a day. On the phone, the Title Specialists Reps will be responsible for for collecting and disseminating documents, handling issues related to settlement and making sure customers are handeled in a professional, efficient way. IAA is trying to get away from forwarding calls on to supervisors, so reps need to be comfortable handeling customers that are upset and being empathetic when needed. Specialists will be working directly with customers and other IAA branches. High level of both written and verbal communication required. Specialists will be required to learn the processing regulations for all 9 states as each state has different laws in place. Client ID: 307109
Skills:
Title Clerk, Automotive Clerk, Title Processor, Title Agent, Auto Repo Agent, Title Specialist, Auto Title, Car Title, Vehicle Titles, Customer service oriented, Customer support, Customer service, Call center, Administrative customer service, Auto, Title
Top Skills Details:
Title Clerk, Automotive Clerk, Title Processor, Title Agent, Auto Repo Agent, Title Specialist, Auto Title, Car Title, Vehicle Titles,Customer service oriented,Customer support,Customer service,Call center,Administrative customer service,Auto,Title
Additional Skills & Qualifications:
MUST HAVE: - Customer Service experience, working in a fast paced environment, detail oriented - be able to type 50+ WPM -Proficient with Microsoft office suite and Internet Explorer -Previous Experience wiuth Microsoft Outlook *Ideal companies to targe
Experience Level:
Entry Level
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