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Form of workWe are looking for a Technical Writer with +4 years of experience in preparing technical documents for AWS and Salesforce technologies/platforms experienced Technical Writer to join our team and help take our client-focused services. The ideal candidate will have proven success in a highly technical field, such as software development, computer science, or engineering.
Responsibilities
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage
Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration
Develop comprehensive documentation that meets organizational standards
Required skills and qualifications
Four years of experience as an effective Technical Writer in Salesforce and AWS technologies
Proven ability to quickly learn and understand complex subject matter
Experience in writing documentation and procedure manuals for various audiences
Superb written communication skills, with a keen eye for detail
Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content
Ability to handle multiple projects simultaneously
Firm understanding of SDLC (systems development lifecycle)
Previous experience in software development
Experience in using XML tools to create documentation
This is a remote position.
