Technical Project Manager, Project Management

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

Performs advanced (senior-level) agile Project Management work. Responsible for coordinating , planning and initiation of diverse projects at various level s of completion; monitoring the progress and timelines of projects, and communicating with stakeholders, leadership and other relevant parties.Assure feature and functionality and performance metrics requirements are defined. Initiate, facilitate and monitor specific inter/intra-departmental project progress and performance to assure quality and on time delivery. Ensure milestone dates are met. Monitor risks during various stages of the project and escalate issues to the appropriate level of management. Maintain project status reports on projects. Create and manage contingency plans for projects. Evaluate impact change request against communicated timelines. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment.

Job Description

Core Responsibilities:

• The position resides in the Agile Portfolio Management team within the Global Technology Organization team.
• Acts as a Project Manager 50% of the time and Scrum Master 50% of the time
  • Working directly with development teams that provide foundational software components and services that power the enterprise. This includes web applications using javascript and modern UI frameworks, cloud-based web services, and several content management platforms.
• Experience with Smartsheet's for reporting, Tableau Dashboards, Jira, Rally, Confluence, and MS Office Suite
• Program Manager/RTE (Release Train Engineer) experience would be excellent.
• Responsible for tracking and reporting on project/program level.
• Comfortable presenting to senior-level leadership
• Self-starter and able to hit the ground running - acts as a leader in the team.
• Scrum master certification is highly valued but not required.
• Project/Program Management and Scrum Master experience are a must have.
• Has the potential to be working with multiple teams, depending on the program.

Key Accountabilities:

• Drive project deliverables and coach the teams to ensure project success.
• Facilitates the team's refinement of features in planning to meet the Feature Definition of Ready.
• Ensures effective communication and coordination during planning.
• Participate with management and cross-functional teams as the subject matter expert to develop and improve operating policies and procedures related to the Agile Framework. Be an advocate for adopting Agile best practices, guidelines, and processes.
• Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments.
• Provide status reporting on project key performance indicators (KPIs) and Portfolio Health Metrics.
• Ensures integration of projects and adjusts project scope, timing, and capacity as needed, based on the needs of the business.
• Establish and monitors adherence to plans and schedules, identify delivery risks, and obtain/drive mitigation strategies and solutions.
• Serve as a conduit between the engineering and product team to ensure requirements and design considerations are incorporated.
• Work with other Project Managers to track and manage inter-project dependencies.
• Mentors' junior-level Project Managers and scrum masters on the Agile Portfolio Management team.
• Uses consistent independent judgment and discretion in matters of significance.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.