Technical Account Manager, Alliances

About SecurityScorecard:
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.
Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace," by Crain's NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company's annual list of the World's Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing "forward-thinking employers for their unwavering commitment to employee engagement." SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody's, Sequoia Capital, GV and Riverwood Capital.
Role Description
As the Technical Account Manager of Alliances, you will play a pivotal role in fostering and managing strategic alliances with key partners. You will serve as the primary technical liaison between our company and partner organizations, ensuring seamless integration, implementation, and ongoing support of our solutions within their ecosystems.
Key Responsibilities:

• Develop and nurture strong relationships with strategic alliance partners, including technology partners, system integrators, and resellers.
• Collaborate with internal stakeholders, including sales, product management, and engineering teams, to align partner initiatives with company objectives and roadmap.
• Serve as the technical expert on our products and solutions, providing guidance and support to partners throughout the pre-sales, implementation, and post-sales phases.
• Lead technical workshops, demonstrations, and training sessions for partners to deepen their understanding of our offerings and enable them to effectively promote and sell our solutions.
• Drive joint go-to-market initiatives with partners, including co-selling and co-marketing activities, to accelerate revenue growth and market penetration.
• Act as the escalation point for partner-related technical issues, working closely with our support and engineering teams to resolve issues promptly and ensure a positive partner experience.
• Monitor partner performance and satisfaction, regularly gathering feedback and insights to identify areas for improvement and optimize partnership strategies.
• Stay abreast of industry trends, competitor activities, and market developments to inform partnership strategies and maintain a competitive edge.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field;
• 5+ years of relevant experience in Technical Account management, solutions architect or other related role
• Strong understanding of cloud computing, SaaS architecture, and API integration principles
• Exceptional communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Demonstrated ability to build and maintain strategic relationships with external partners and internal stakeholders
• Results-oriented mindset with a track record of driving business outcomes through collaboration and partnership
• Highly organized with excellent project management skills, capable of managing multiple initiatives simultaneously

Benefits:
Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!
The estimated salary range for this position is $X - X. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.
SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.
We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.
Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company's privacy policy and applicable law.
SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position.