Talent Acquisition Operations Specialist

Position Overview
Greater Purpose and Core Values: Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture.
Position Summary:The Talent Acquisition (TA) Operations Specialist will act as the primary administrator for the Applicant Tracking System (ATS) and other systems and tehnolgies used in the candidate and recruiting process. This role will be responsible for managing and problem-solving non-routine situations, interpreting guidelines, procedures, policies, and practices. The TA Operations Specialist will review TA trends, develop actionable recommendations, document processes and procedures, as well as assist with system responsibilities as needed.
Essential Duties and Responsibilities:

• Act as primary manager and administrator of ATS and associated vendor relationships
• Manage the day-to-day administration of the ATS, working closely with various HR and TA partners to identify, recommend, develop, implement and support effective technology solutions aligned with the HR/TA strategy
• Help define and implement technology procedures and best practices
• Design, implement and troubleshoot integration solutions and interface errors for all platform or vendor relationships (iCIMs, Yello, ADP, internal platforms, etc.)
• Perform ATS, and partnering platforms, data updates, exports, imports, clean-ups, and researches/reports on any data discrepancies
• Administer audits and other quality assurance reviews
• Create meaningful and usable custom reports using various sources to analyze TA data and metrics to track trends and develop actionable recommendations to support business initiatives and deliver routine (daily/weekly/monthly) reporting
• Document processes and procedures for TA members as well as end users
• Identify critical issues. Prioritize, investigate, determine and develop resolutions, and escalate as needed
• Assist HR and TA Management team with special projects
• Support Ad hoc requests from the TA team and ensure timely responses to questions
• Consult and closely partner with HR Directors and internal HR stakeholders where ATS integration and system needs/updates impact broader HR Systems

Qualifications:

• Education:
  • Bachelor's degree in Human Resources, Business Administration, Information Technology or related field required.

• Work Experience:
  • Minimum of 3 years of experience in HRIS, or related field

• Knowledge and Technical Skills:
  • Advanced experience using, configuring and managing iCIMS, ATS system
  • Advanced excel experience including pivot tables and sophisticated calculations
  • Ability to prepare complex data/trends and succinctly present for management and leadership use
  • Experience managing vendor relationships
  • Strong written and verbal communication skills
  • Strong sense of urgency
  • High level of reliability and accountability
  • Problem-solving approach to new and existing challenges
  • Ability to actively listen and cooperate with a diverse group of employees across various levels
  • Demonstrated analytical skills and attention to detail
  • Effective organizational skills and time management skills
  • Exhibits creativity, innovation and forward thinking
  • Ability to manage confidential information

Language Skills

• Ability to read, write and speak English proficient

Physical Demands:
Work Environment:
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.