Address
Form of workWe are seeking a experienced Enterprise Service and Configuration Management Analyst to join our Enterprise Services Management (ESM) team is a cross-functional team responsible for tracking, status reporting and trend analysis for all incidents, changes and problems assigned to the Peraton support team ServiceNow queues.
What You'll Do
- Provide on-site and remote technical support to 13 high throughput field laboratories, located strategically across the United States and Puerto Rico.
- Responsibilities will include applying security patching to lab servers, managing lab anti-virus system, monitoring instrument computers and lab servers, configuring Cisco network switches and supporting network printers.
**This position is onsite at the Denver, CO customer site at least one day per week or as requested by the customer.
What You'll Need
Required Qualifications:
- BS/BA with 2 years of related experience; MS/MA with 0 years of experience; or High School diploma with + 6 years in lieu of degree.
- Must have experience installing, configuring, testing, maintaining, and troubleshooting server hardware, software and Windows operating systems
- Must have experience using vSphere, native Dell tools, Backup Exec 14 & 20 and Cisco network switches.
- Ability to be on-site at least one day a week or as required by customer (Denver, CO).
Desired:
- BS/BA degree in Computer Science or Computer Information Technology equivalent experience
- Ability to be proactive and resourceful in managing multiple priorities in a dynamic and fluid environment with minimal supervision
- Excellent client interfacing, relationship building, and consulting skills
Benefits:
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We’re fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
$66,000 - $106,000. This represents the typical salary range for this position based on experience and other factors.
