Systems Administrator

Department UITS ENTERPRISE APPLICATIONS (UA-EAPP-IUBLA) Department Information At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide.

As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. The Enterprise Windows and Azure Administration (EWA) team manages a wide variety of both vended and internally developed web, application, and database servers. EWA also supports CI/CD pipelines, web application and container deployment, management, monitoring, et cetera for a wide variety of Indiana University development teams.

In addition, EWA manages and supports Microsoft Azure and Power Platforms at IU, including PowerBI. Join our dynamic and collaborative team as a Systems Administrator where you will utilize the newest technologies in support of many enterprise level systems at Indiana University Job Summary This position has a highly visible role in tactical and strategic planning by working with peers in OVPIT, UITS and other university functional units to design robust system environments to support the University's core academic mission. The Systems Administrator will need to establish collegial relationships with counterparts in the other areas, balancing advocacy for their own area with the need to cooperate in the management of extremely complex interrelated systems.

Department Specific Responsibilities Design, Develop and implement automation using Windows PowerShell The Systems Administrator works independently on all phases of system administration to provide highly specialized technical expertise when collaborating and ensuring the successful delivery of various university applications and services for faculty, staff, and students on all campuses of Indiana University. Performs as a technical resource for UITS systems which supports mission-critical environments for the university. Responsible for all areas of implementation and support including hardware, operating systems, security, backups, data protection, performance monitoring and tuning, capacity planning, storage allocation, workload management, and problem determination and resolution.

Contributes to the growth and modification of UITS systems by acquiring and maintaining knowledge of new and emerging applications, tools, and architectures that may be used to support business operations. Leads the development and enhancement of current mission-critical environments (including vended solutions and emerging technologies) by interpreting customer needs and applying these decisions to develop and implement system architectural plans, design modifications, and ensure compliance with federal and university policies. Collaborates, evaluates, recommends, and develops, best practices, to keep pace with emerging technologies as it pertains to server systems and computing environments overall.

Mentors and coaches' other staff within the team. General Responsibilities Configures, tests, troubleshoots, upgrades/modifies, and maintains file, print, application, web, database servers and related technologies, including hardware/software configuration and installation, operating system installation and support, security and configuration, backup strategies, business continuity strategies, and institutes best practices on modernizing systems in relation to changing technologies. Establishes metrics and monitors systems configuration(s) to ensure data integrity and optimum system performance metrics are obtained.

Implements system architectural plans, design modifications, and ensures compliance with federal and university policies and standards. Provides experienced analysis and evaluates new capabilities and emerging technologies; implements new systems and improves existing ones all the while making sure established protocols and procedures are followed. Applies comprehensive knowledge to bug reporting and isolation, test case authoring and refinement, automation scripts, and works closely with other teams (engineering, cross functional and cross campus) to resolve problems.

Documents systems administration practices and processes (testing, upgrades/modifications, issue/problem resolution). Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience.

Work experience beyond the minimum required may be substituted for education. EDUCATION Required Bachelor's degree in computer science or related field WORK EXPERIENCE Required 2 years of systems administration or related experience Experience with 1 or more scripting language SKILLS Required Proficient communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Possesses flexibility to work in a fast paced, dynamic environment Seeks to acquire knowledge in area of specialty Highly thorough and dependable Demonstrates a high level of accuracy, even under pressure Thorough knowledge of virtualized computer systems, storage systems, backup systems, network systems, network protocol and software interfaces Ability to quickly troubleshoot and resolve moderately complex problems Working Conditions / Demands This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus.

The person in this role must be able to perform the essential functions with or without an accommodation. Work Location This position is eligible for hybrid or remote work, subject to change based on university policy and business needs. Advertised Salary $60,000 - $65,000 per year based on experience and internal equity within the department Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including: Multiple plan options for medical insurance Dental insurance Health Savings Account with generous IU contribution Life insurance, LTD, and AD&D options Base retirement plan contribution from IU, subject to vesting Additional supplemental retirement plan options Tuition benefit for IU classes 10 paid holidays per year Generous Paid Time Off Paid Parental Leave Employee Assistance Program (EAP) Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification Career Level: Career FLSA: Exempt Job Function: Information Technology Job Family: Sys Admin, Engineer & Program Click here to learn more about Indiana University's Job Framework. Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days.

To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments. Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services.

All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX.

Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD. Contact Us Request Support Telephone: 812-856-1234