Systems Administrator

Classified - Classified Positions - Other (Classified)
Job Number 2300282555
Start Date
Open Date 01/25/2024
Closing Date
ABOUT OUR DISTRICT:
The Syracuse City School District is undergoing a new phase of innovation and transformation with the goal of ensuring that all students graduate high school with the skills needed to be ready for college and career. For Syracuse, all means all - including students who fall behind or have been considered "hard to serve" for a host of reasons. The School Board and Syracuse community have charged the Superintendent with improving student achievement, and he is seeking a dedicated and diverse team of school leaders and teachers to partner with him in moving the district toward its goals. The Syracuse City School District represents 34 schools and 4 alternative education programs, serving 21,000+ students Pre-K-12 of whom 77% qualify for free or reduced-price lunch, 18% are served by the Office of Special Education and 78% are students of color.
LOCATIONS:

• Office of Information & Technology

WORKING HOURS:

• This position will work 40 hours per week, 12 months per year. This position is full-time and is Non-Exempt.

DISTINGUISHING FEATURES OF THE CLASS
The work involves responsibility for providing systems support including the maintenance and upgrades to hardware, software, and networks. An employee in this class creates end user reports used for the communication of information and provides systems training to employees. Supervision is received from a higher-level administrator. Supervision may be exercised over lower-level employees. Does related work as required.
TYPICAL WORK ACTIVITIES

• Provides technical hardware and software support to the participants in the system.
• Installs new software releases, system upgrades, and resolves software related problems.
• Performs system backup functions and recovery.
• Provides timely response to user needs to include managing user accounts, troubleshooting applications, and programming new report templates.
• Performs regularly scheduled routine preventative maintenance and problem resolution on, and installation of, computer equipment such as terminals, printers, personal computers, and other related peripherals and/or hardware.
• Troubleshoots application problems to minimize error potential and streamline workflow.
• Documents user requirements for new functionality.
• Manages the database(s) and generates statistical reports.
• Consults with users to determine and plan for long-term system needs.
• Designs and implements paperless documentation.
• Coordinates the design, implementation, and maintenance of the network interface.
• Conducts training on the system and various computer related topics.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

• Thorough knowledge of information systems, principles and methods of application.
• Good knowledge of basic repair and maintenance of computer equipment.
• Good knowledge of file structure, design, access methods and control, and information retrieval techniques.
• Good knowledge of the principles and practices of software installation and the configuration of personal computers.
• Good knowledge of database administration.
• Ability to work effectively with department staff from multiple agencies, computer technical staff, and outside vendors.

MINIMUM QUALIFICATIONS
Promotion:
Two (2) years of permanent competitive class status in the title of Junior Systems Administrator.
Open Competitive:

1. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Baccalaureate Degree, or higher, in computer science and one (1) year of work experience, or its part time equivalent, in systems administration; or,
2. Five (5) years of work experience, or its part time equivalent, in systems administration; or,
3. An equivalent combination of training and experience as defined by the limits of (A) and (B).

QUALIFICATIONS:

• To be considered, all candidates must be on the current Onondaga County Civil Service eligibility list for this title OR currently working in this title.
• The successful candidate will be required to pass a fingerprint-based background check, at the cost of $101.75 to the candidate.
• City Residents are encouraged to apply!

SALARY/COMPENSATION:

• The salary for this position is $74,455 per the Unit 9 contractual agreement.

The Onondaga County Civil Service job description can be viewed by clicking here.
Job Description View Attachment