Core Duties and Responsibilities
- Build standard template and images for servers based on role and standards from the architecture and security team.
- Administration and Engineering of Storage, Windows servers, domain controllers, Active Directory, data replication and backups. vSphere, Unity and VEEAM expertise desired.
- Assist in migrations and new environment creation along with management of our cloud infrastructure. AZURE experience desired.
- Maintain proper control and management of the Unity storage platform including documenting processes and procedures.
- Manage server and storage platform capacity ensuring optimal performance and escalating growth needs prior to any deterioration of performance.
- Perform/ensure equipment and software maintenance as scheduled.
- Communicate with outside vendors in support of various system platforms.
- Document flows, processes, procedures, resolutions, and actions for knowledge sharing and Service Desk Staff enablement.
- Assist in determining the IT needs of the company to support operations. Coordinating, planning, maintaining, and troubleshooting all IT- related activities so the company has the necessary infrastructure, and compute tools (software/applications) to operate efficiently.
- Recommends, plans, develops, and implements server configuration changes and/or upgrades to maintain appropriate levels of service to the user community.
- Certifications and/or extensive experience in VMware, Windows Server, storage, and backup strategies/solutions.
- A minimum of 10 years’ IT professional experience required.
- Strong critical thinking/problem solving skills required, as well as Project Management skills and the ability to prioritize with and without direct input.
- Strong customer service and mentoring attitude.
- Advanced knowledge of Microsoft-based solutions including Active Directory and O365
- Ability to support Microsoft Server products, including Active Directory, Group Policy, Azure DNS/DHCP, and file/print services.
- An extensive knowledge of computer hardware and operating systems common to a business environment.
- Extensive experience with the Microsoft Server operating system (2012 R2 and newer) in a physical and virtual environment.
- Experience with hosted/cloud-based systems based on MS Azure.
- Ability to create and maintain diagrammatic representations of network configurations using Visio.
- Ability to work independently, be resourceful, and communicate effectively in a decentralized environment.
- Ability/willingness to travel up to 10%.