Pay Range: $100,000 - $140,000
The Systems Administrator is responsible for performing configurations of IT systems and services, while supporting multiple areas of Apple Bank’s Information Technology infrastructure, ensuring that the appropriate systems, methodologies, procedures and securities are in place, including but not limited to, access permissions, server and workstation configurations, vulnerability management, and other related activities. The incumbent participates in application deployment, managed installations, as well maintenance, and also monitors the daily health of the Bank’s operating systems and services. The System Administrator responds to related issues and escalations and provides outstanding infrastructure support, contributing to our mission of utilizing information technology to improve business functions and continuity.
- Implement hardening standards and vulnerability remediations, based on strategies and requirements developed by invested groups.
- Perform scripting to automate tasks of deploying or removing software on required systems.
- Provide support, as well strategies for business units to develop solutions and integrate systems.
- Perform vulnerability and patch management administration across server and workstation platforms.
- Provide disaster recovery contingencies, as well as business continuity when experiencing server-related issues.
- Work with vendors to configure best practices for services throughout the environment.
- Document all processes, system changes, fixes, issues, and resolutions.
- Support project teams on data migrations, server upgrades, rollouts, and production turnover.
- Review, evaluate, and test new technologies and products from vendors.
- Work with Internal Audit and Information Security groups to explain and evidence system configurations and securities.
- Triage Help Desk tickets assigned to the group, resolve, and if necessary, escalate.
- Perform other duties as requested.
- Bachelor’s degree or equivalent work experience required.
- 4+ years relevant work experience.
- In-depth knowledge of Microsoft Windows server and workstation-based operating systems.
- In-depth knowledge of Microsoft Active Directory, including Users & Computers and Group Policy.
- Functional knowledge of Quest Kace, Microsoft System Center Configuration Manager, or Microsoft Endpoint Manager.
- Functional knowledge of Windows scripting languages, such as PowerShell and Windows command line.
- Functional knowledge of system and software deployment and packaging.
- Functional knowledge of system monitoring and error remediation.
- Functional knowledge of patch and vulnerability management.
- Ability to understand technical reports on Windows Registry and Group Policy configurations.
- Must be flexible to support business functions with required timing.
- Ability to manage and prioritize tasks and time efficiently and meet deadlines.
- Must work well with others, including within the department and with other departments.
- Excellent communication skills (verbal + written).
- Excellent organizational and planning skills.