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Form of workReporting directly to the Regional Technical Resource Manager, the System Admin - Managed IT Services (Associate MITS Engineer) will be responsible for supporting multiple small to mid-sized clients with their project labor and managed network service needs across multiple markets. The Associate Engineer will have direct interaction with clients on a day-to-day basis performing managed service tasks and engineer project-based work.
- Install, configure, and troubleshoot basic workstation installations.
- Onboard/offboard workstations for managed IT service offerings.
- Install, configure, and troubleshoot basic server installations.
- Ability to execute projects based on detailed SoW documentation provided by others.
- Ability to stand up basic networks to get expert help from others remotely.
- Obtain and maintain IT certifications required by company.
- Good organization, time management and prioritization skills.
- Create and maintain client documentation to ensure efficiency and consistency.
- Interact with clients, internal staff, consultants, and vendors.
- Enter time sheets daily for all work performed.
- Participate as team member on larger projects.
- Perform other duties or special projects as assigned.
- Degree in Information Technology, Computer Science, or related field a plus.
- Minimum 1 year of hands-on technical experience managing/supporting multi-server Microsoft environments.
- Hands-on virtualization (Hyper-V and/or VMWare) experience a plus.
- Experience deploying, configuring, and troubleshooting network firewalls and switches a plus.
- Must be a Microsoft Certified Systems Engineer or be willing to acquire certification as part of the employment agreement.
- Experience deploying, managing, and troubleshooting Microsoft Azure and Office 365 technologies preferred.
- Managed Service Provider and/or Managed Security Service Provider experience a plus.
- Network-based Storage Technology (SAN) experience a plus.
- Server, security, or network certifications a plus.
- Excellent verbal and written communication skills, detailed oriented, ability to track and thoroughly communicate on multiple ongoing projects for multiple clients.
- Must be self-motivated and able to work independently as well as participate as part of a group managing other resources on larger projects.
- Must be able to manage multiple projects and meet deadlines in a fast-paced environment.
- Candidate must be comfortable actively communicating with all levels within an organization. 75% local-day travel / 20% remote work / 5% overnight travel.
- Valid driver’s license.
- Must be able to provide own reliable transportation.
Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran.
No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.
All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.
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