Company

Desert Diamond Casinos & EntertainmentSee more

addressAddressGlendale, AZ
type Form of workFull-time
salary Salary$20.48 - $27.71 an hour
CategoryInformation Technology

Job description

Location
DDC - Glendale, AZ


Shift


Starting Pay
Starting at $20.48-$27.71/HR


Category
Surveillance


Employment Status
Full-Time

Surveillance Lead Officer 11565

DDC - Glendale, AZ

Job Description:



Position Summary:
Under direct supervision of the Surveillance Supervisor, assists with supervising and overseeing the surveillance staff on assigned shifts. Protects the assets of the casino property, guests and team members. Must possess excellent knowledge of all casino departments, including table games, slots, cage and soft count. Must possess excellent observational and communication skills. Must be able to identify and detect internal and external cheating, theft and advantage play techniques.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:
  • Applies fair and consistent supervision.
  • Assists in hiring, termination, and disciplinary actions of team members.
  • Plans and administers work schedules and assignments for direct reports.
  • Assist with the planning and budget preparation for the department.
  • Monitors the performance of direct reports, ensuring adherence to all TOGE and departmental policies and procedures.
  • Functions in the capacity of a Surveillance Officer as a working Lead Officer.
  • Ensures all team members are complying with regulations, ordinance, MICS, gaming compact, policies and procedures.
  • Ensures all Surveillance equipment is functioning properly throughout respective shift.
  • Ensures that all video logs and reports are completed by Surveillance Officers.
  • Prepares incident reports, productivity reports, observations reports, trouble reports, and investigation summaries.
  • Ensures all gaming irregularities are reported to the Tohono O’odham Gaming Office.
  • Assists in any internal or external investigations conducted by the Tohono O’odham Gaming Office or authorized Law Enforcement Agency.
  • Responsible for training new Surveillance Officers.
  • Monitors and records all guest activity at video and slot machines.
  • Monitors and records all other areas by video camera.
  • Monitors all alarm equipment in the Video Surveillance room.
  • Monitors cash handling.
  • Responsible for conducting all required duties related to the DVR Digital System.
  • Completes performance evaluations of Surveillance Officers.
  • Maintains a good communication with team members and maintains a positive and professional work environment.
  • Contributes to a team effort and accomplishes related results as required.
  • Performs other duties as required.

Job Requirements:



Minimum Qualifications:
Education and Experience:
High School Diploma or GED plus (one) 1 year of recent casino surveillance experience. Supervisory experience preferred. Must be 18 years of age or older. No felony, theft, assault or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license; and to include the following:

Knowledge, Abilities, Skills, and Certifications:
  • Knowledge of investigative procedures and techniques.
  • Knowledge of Policies and Procedures.
  • Knowledge of all in house casino games.
  • Knowledge of cheating, theft and fraud detection.
  • Knowledge of supervisory techniques.
  • Ability to operate surveillance equipment.
  • Ability to communicate effectively in the English language, both verbally and in writing with team members and guests.
  • Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to analyze information and write reports.
  • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
  • Ability to work in a stressful fast-paced environment.

Physical Demands:
While performing the duties of this job, the team member regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The team member frequently is required to walk. The team member occasionally is required to stand; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 25 pounds.

Work Environment:
Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evenings, graveyards, holidays and/or weekend work is required. Extended hours and irregular shifts may be required.

Refer code: 9117519. Desert Diamond Casinos & Entertainment - The previous day - 2024-04-22 06:10

Desert Diamond Casinos & Entertainment

Glendale, AZ
Jobs feed

Catering Sales Manager

Empire Catering

Remote

$43,638.98 - $52,554.48 a year

Manager, Sales and Services

Gate Gourmet

Reston, VA

$80K - $101K a year

Sr. Catering Sales Manager | Luxury Hotel

The Chef Agency

Washington, DC

$68,000 - $80,000 a year

Trade Show Catering Manager / Banquet Manager

Foodstuffs Events & Catering

Evanston, IL

$55,000 - $100,000 a year

Catering Event Manager

Sage Catering

California, United States

$40 - $45 an hour

Senior Catering Sales Manager

La Playa Hotel

California, United States

$70,000 a year

Catering Sales & Event Services Manager

Kimpton Hotel Monaco Denver

Denver, CO

$59.1K - $74.9K a year

Banquet Manager

Hospitality Sourcing Llc.

New York, NY

$80,000 - $95,000 a year

FT COTA/Certified Therapist Assistant

Synergy Care, Inc.

Houston, TX

School Occupational Therapy Assistant (COTA)- N. Houston- pediatrics

Houston Pediatric Therapy

Houston, TX

$45 - $48 an hour

Share jobs with friends

Related jobs

Surveillance Lead Officer

Lead Retail Customer Service Associate

Fedex Office

Phoenix, AZ

4 weeks ago - seen

Lead Print Production Operator

Fedex Office

Tempe, AZ

4 weeks ago - seen

Back Office Lead

Pediatric Associates

$74.5K - $94.4K a year

Scottsdale, AZ

4 weeks ago - seen

Office Administrative Coordinator - Lead

Dc Ranch Association

From $25 an hour

Scottsdale, AZ

a month ago - seen

Lead Medical Office Assistant Urgent Care

Honorhealth

$48K - $60.8K a year

Mesa, AZ

a month ago - seen

Dental Team Lead Front office - in training

Az Max

$18 - $23 an hour

Tempe, AZ

a month ago - seen

Lead Security Officer - Armed - Monday - Friday (6a.2p) 23.96 per hour

Anderson Security Agency

$23.96 - $25.96 an hour

Mesa, AZ

a month ago - seen

Lead Loss Prevention Officer

Marriott International, Inc

Marana, AZ

a month ago - seen

Medical Front Office Lead

Sonoran Pain And Spine

$22 - $25 an hour

Phoenix, AZ

2 months ago - seen

Lead Retail Customer Service Associate

Fedex Office

Tempe, AZ

2 months ago - seen

Front Office Cashier Lead

American Furniture Warehouse

$16.00 - $29.71 an hour

Marana, AZ

2 months ago - seen

Office Administrator Lead

Hnm Systems, Inc.

Phoenix, AZ

2 months ago - seen

Lead Officer, Safety & Security

Iron Mountain

Phoenix, AZ

2 months ago - seen

Lead Loss Prevention Officer

Marriott

Marana, AZ

2 months ago - seen

Retail Office Lead

Ashley Furniture Industries

$19 an hour

Mesa, AZ

3 months ago - seen

Lead Medical Assistant/Office Supervisor

Advanced Pain Management

$24.00 - $26.50 an hour

Tucson, AZ

3 months ago - seen

Lead Security Officer - Residential Security

Gardaworld Security Services U.s.

$21 an hour

Scottsdale, AZ

3 months ago - seen

Reservations Sales Consultant- Lead

Corporate Offices

Tucson, AZ

4 months ago - seen