Surgery Scheduler/Patient Care Representative

Panhandle Outpatient Surgery Center is excited to announce we are currently hiring for a full-time Surgery Scheduler to join our team. The registrar will be responsible for the day to day activities related to the scheduling of surgical appointments, and ensuring these are scheduled accurately and efficiently.

Are you looking for a dynamic team environment that is supported by great colleagues and great benefits? Then please apply today!

Panhandle Outpatient Surgery Center is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace. All qualified applicants will be considered for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status.

The Surgery Scheduler will be responsible for obtaining prior authorization and insurance verification, calculating patient financial estimates, coordinating the schedule, registration, and collecting payments day of surgery. The scheduler will identify and handle customer needs, providing exceptional customer service in a timely and efficient manner while working in a team environment. The scheduler will also be responsible for maintaining Medical Records Requests. Screen and update established patient information for accuracy, and schedule procedures according to procedure description. Work closely with clinical department staff to schedule procedures in an efficient manner based on departmental scheduling protocols. High School Diploma or equivalent and at least 1 year in healthcare setting performing insurance verification, scheduling, registration, and billing functions. Schedules patients for outpatient procedures, with accuracy and efficiency.

Responsibilities:

• Manage all aspects of surgical scheduling including but not limited to: patient scheduling, communication with surgeons, and medical records
• Manage all aspects of general office operations
• Assist in the preparation of daily office operations including: mail, filing, inventory, etc.
• Assist in the preparation of invoices for billing and collections
• Assist in the preparation of weekly financial reports as needed
• Perform other duties as assigned by management

Required Skills:

• Strong organizational skills with attention to detail and accuracy
• Strong time management skills
• Strong communication skills with demonstrated ability to work well with others in a fast-paced environment
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work independently as well as part of a team within an office environment

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Ambulatory surgery center

Medical specialties:

• Anesthesiology
• Orthopedics
• Pain Medicine
• Sports Medicine
• Surgery

Schedule:

• Day shift
• Monday to Friday

Experience:

• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)

Ability to Relocate:

• Pensacola, FL 32504: Relocate before starting work (Required)

Work Location: In person