Surgery Scheduler

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The University of Miami is currently seeking a Surgery Scheduler to work at Desai Sethi Medical Center in Miami. The incumbent assists with the coordination and scheduling of surgical procedures and serves as liaison between physicians, medical staff, and other departments to ensure smooth scheduling operations. Moreover, the Surgery Scheduler works directly with patients and strives to provide an excellent healthcare experience.

CORE JOB FUNCTIONS

• Schedules surgical appointments and monitors cancellations, keeping daily schedule accurate and current.

• Completes necessary paperwork prior to pre-op appointments and obtains referrals and authorizations.

• Follows up with appropriate departments to ensure that all pre-op results are available prior to the procedure.

• Informs patients regarding activities that will take place during the visit and provides pamphlet of appropriate surgical facility.

• Apprises patients of financial responsibilities prior to the date of the procedure.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent

Experience:

Minimum 1 year of relevant experience

Knowledge, Skills and Attitudes:

• Ability to communicate effectively in both oral and written form.

• Skill in completing assignments accurately and with attention to detail.

• Ability to process and handle confidential information with discretion.

• Ability to work independently and/or in a collaborative environment.

• Proficiency in computer software (i.e., Microsoft Office).

DEPARTMENT ADDENDUM

Department Specific Functions

• Creates and maintains daily schedule and complete edits in a timely manner.

• Completes all necessary paperwork prior to pre-op appointments including updating the surgery log immediately after confirming surgery with patients.

• Monitors cancellation of physician surgical schedules.

• Obtains referral and authorization from PCPs or insurances, when needed.

• Coordinate pre-op testing with outside medical doctors i.e., blood work, EKG, and medical clearance in a timely manner.

• Follows-up with medical doctor's office and internal imaging techs to ensure that all the pre-op results are back in a timely manner to ensure timely procedure starts.

• Informs the patient regarding activities that will take place during his/her visit and provide patient pamphlets to the appropriate surgical facility.

• Works closely with the front desk staff when discharged patients need to schedule surgery in order to ensure efficient patient flow.

• Adheres to system policies and procedures concerning the registration process.

• Informs patients of their financial responsibility when appropriate (self-pay patients, non-contracted insurance coverage, etc.)

• Maintains effective communication with patients, physicians, staff members, and community physicians and their staff.

• Perform other duties as assigned.

#LI-FA1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

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