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Form of workThis position is located in Field Operations Directorate, Office of Field Operations, DISTRICT 24.
As an Supervisory Operations Support Specialist, you will oversee Operations Support Specialists who provide technical assistance to district and field managers and staff on a wide variety of administrative functions in support of the USCIS mission.Qualifications: The qualifications for this position must be met by 11:59 PM (Eastern Time) on 02/05/2024.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 02/05/2024.
GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, equivalent to at least the GS-13 level in the federal government, that has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
- Managing and providing technical advice on at least one of the following mission support programs: human resources management or budget and financial management;- Evaluating and improving operational support program services and processes;
- Researching and writing reports and providing recommendations that provide authoritative guidance on complex mission support program issues; and
- Providing guidance and collaborating with colleagues throughout all levels of the directorate and agency to resolve problems pertaining to administrative and multi-programmatic concerns and projects.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
- Start and end dates for each grade/pay level if you've held a federal position.
- Full-time or part-time status (include hours worked per week)
- Salary
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
Employment Type: FULL_TIME
