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SalaryJob Description:
Parsons is looking for an amazingly talented Identity Operations Support Specialistto join our team! In this role you will get to provide operational support to our biometrics, identity management, and identity dominance departments to ensure daily project tasks are met efficiently. This position may include night and weekend shifts and is temporary, contingent upon the performance and requirements of the biometrics-as-a service contract.
What You'll Be Doing:
Work efficiently within a cross-matrixed product business team to include engineers, product managers, program managers, and product sales personnel.
Communicate directly with key project stakeholders, internal Parsons leaders, and members of the project team with key program updates, risk projections, and solutions.
Collaborate with biometrics, identity management, and identity dominance departments to ensure daily tasks are met efficiently.
Manage data entry processes, ensuring accuracy of information entered into databases.
Monitor data quality metrics to identify areas for improvement.
Develop reports on key performance indicators (KPIs) related to data quality metrics.
Provide administrative support for project team members as needed.
Ensure compliance with project policies and procedures.
Position is hybrid.
What Required Skills You'll Bring:
- Proficiency in data management, technical writing, MS Office tools, customer support, configuration management, and implementing audit controls.
The role currently involves tasks such as generating whitelists, coordinating nightly enrollment/validation preparation calls at 2200, and providing overnight on-call support, including weekends.
What Desired Skills You'll Bring:
A knack for technical details, capable of engaging with a technically advanced team. This includes expertise in data manipulation, cleansing, and advanced Excel functionalities (formulas, sorting, etc.).
The capacity to adapt swiftly to shifting priorities in a high-velocity environment.
A self-starter attitude, with the ability to spearhead projects from inception to completion, demonstrating full ownership and initiative.
Minimum Clearance Required to Start:
Top Secret This position is part of our Federal Solutions team. Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.Salary Range:
$96,400.00 - $168,700.00The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or local mandates.
Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!
