Summerlin Security Assistant Supervisor

Summerlin Security Assistant Supervisor

• Oversees security officers and performance for Summerlin Council contract.
• Supports the site supervisor with day-to-day management and operations of the contract.
• Monitor employee compliance with operational standards, along with other site and company policies and practices.
• Reinforce customer service standards.
• Assist in administrative duties including maintenance of files, records, and all required documentation.
• Interfaces with client and client’s staff, provides excellent customer service, and resolves issues.
• Trains, directs, and manages patrol drivers and park monitors.
• Work with Site Supervisor on issues and security protocols to meet client needs.
• Assists with site scheduling and post assignments, particularly last-minute changes and adjustments
• Covers critical posts as needed.
• Fills in for site supervisor as necessary and assist with operational tasks.
• Plans, examines, analyzes, evaluates, and supervises security guard staff and operations, inclusive of physical assets and security personnel.
• Develops and maintains courteous relationships with company employees and client personnel.
• Patrol assigned park areas or facilities primarily in the company provided vehicle and on foot to detect and deter individuals or groups from committing acts, which are injurious to others or to property.
• Lock and unlock park/facility gates, doors, chains, barriers, etc. as/when required by the Summerlin Council.
• Complete and maintain all required reports (to include DARs, incident reports, maintenance reports, etc.) promptly, legibly, accurately, thoroughly, neatly, and with correct grammar and spelling.
• Identify, report, and document all safety hazards, malfunctioning equipment, spills, and other such matters to appropriate agencies, authorities, and/or client representative.
• Respond to emergency situations and evaluate situations encountered and take appropriate actions.
• Investigate questionable acts or behaviors observed or reported on client premises and question witnesses and suspects to ascertain or verify facts, and notify authorities if warranted.
• Ensure the security of identified areas and or facilities at designated periods as required by assignment.
• Complete and maintain all required reports promptly, legibly, accurately, thoroughly, neatly, and with correct grammar and spelling.
• Prepares reports and records for Site Supervisor/COO/CEO as needed to ensure operation efficiency and quality control.
• Evaluates and provides recommendations related to current procedures, practices, and precedents for accomplishing guard activities and functions relative to guard services.
• Identifies and resolves patrol/guard service-related problems.
• Performs audits of patrol/guard related performance and conducts physical surveys of patrol areas and equipment condition.
• Assists in ensuring patrol vehicles are maintained.
• Conducts, supervises, and prepares reports relating to internal investigations of any losses or violations of regulations, policies, and procedures; develops, implements, and manages patrol training.
• Assists in the preparation updating and maintenance of standard operating procedures, emergency management protocols and contingency planning.
• Makes recommendations on personnel actions such as recruitment, selections, transfers, promotions, and discipline or dismissal measures.
• Works with site supervisor and security officers, and assigns or delegates appropriate responsibilities to security officers.
• Provides others training and general orientation to routine procedures and policies
• Will assist in enforcing client policies.
• Other duties as assigned.

Qualifications:

1. High school diploma or equivalent required.

2. Intermediate math skills required.

3. High oral and written communication skills required.

4. Must Read/Write/Speak English fluently.

5. Must have valid NV Driver’s License.

6. Must have a valid PILB Card.

7. Must maintain client approval to work on site.

Diversified Protection Corporation

Diversified Protection Corporation (DPC) is a trusted provider of integrated security solutions for private and public entities. We offer a full spectrum of services from training and risk assessments to armed security guards. As a company with two decades of experience, our clients include the Department of Homeland Security, Federal Protective Services (DHS/FPS); Department of Defense, Pentagon Force Protection Agency (DoD/PFPA), Department of the Army and Department of State, Bureau of Diplomatic Security (DoS/DS) National Aeronautics and Space Administration (NASA), Environmental Protection Agency (EPA) and Department of Energy (DOE).

NV Lic# 2164

AAP/EEO Statement
Diversified Protection Corporation is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.