Studio Manager

Studio Manager- AFG

At Orangetheory our Studio Managers lead the studio in all aspects of membership acquisition, retention, employee development, and achieving sales quotas. The Studio Manager will be responsible for the hiring, onboarding, and supervising of team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks. The Studio Manager gets to lead all aspects of the employee life cycle with continuous coaching, annual performance reviews plus rewarding and recognizing high performers.

Position Title:Studio Manager

Reports to: Regional Manager

Schedule: 40 hours/week

Pay Structure: Base Salary of $45,000-$50,000 plus commissions and bonus opportunity, potential to make up to $60,000/annually!

We value your hard work; as the business grows, we offer the opportunity for your

compensation to grow!

Job Responsibilities

• Oversee the daily sales, performance, utilization, and operational needs of the studios.
• Meet and exceed the key performance indicators (KPI) in areas of sales, revenue, membership, lead generation and attrition.
• Generate sales leads through various operational initiatives and outreach tools.
• Develop a sales performance action plan based on membership targets.
• Provide valid, timely & accurate daily reports of studio performance
• Hire, train, and develop studio to perform at high level and achieve key performance indicators (new joins, reduce cancellations & declines, sales targets, etc.)
• Lead weekly meetings and trainings with staff to ensure organizational efficiencies, goal planning, and staff development.
• Collaborate cross-functionally with Head Coach, Regional Leaders, and corporate teams which include Marketing, Human Resources, Payroll, and Business Support Services.
• Maintain the cleanliness, upkeep, and functional efficiency of fitness equipment of the studio facility; support may include moderate cleaning and/or assistance from facility contractors
• OTF Brand Ambassador for community engagement, civic networking, and collaborative initiatives. Executes and coordinates the company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach)
• Maintain inventory and tracking of all studio equipment, shipments, janitorial and retail merchandise including apparel, heart rate monitors, accessories, and other devices
• Studio operations will require work on weekends and holidays
• Build cohesion and engagement through regular participation in classes and events.

Knowledge, Skills, and Abilities

• Demonstrate competitive drive and performance at a high level.
• Ability to prioritize, organize, and effectively complete duties and projects.
• Ability to manage difficult or emotional customer and employee situations.
• Ability to lead, train, and develop others.
• Motivates and inspires team members to meet highly attainable goals.

• Interpersonal savvy with a successful ability to connect with members, the community, and the public.

• High business acumen with strength in making decisions that add value to the business.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, mobile applications, and CRM’s.

Education & Experience

• High school diploma or equivalent.
• Bachelor’s degree, preferred.
• 1-2 years of Orangetheory Fitness experience a plus.

• 3 years of experience in retail or direct sales management/lead generation work settings.

Work Conditions

• Routine telephone & email correspondence with internal and external customers.
• Frequent walking indoors and outdoors.
• Ability to lift 40 lbs.
• Ability to bend, squat, reach, kneel, step, and stand on feet for extended periods of time.
• Routine high levels of noise within the work environment.
• Ability to work flexible schedules as needed, including weekends and holidays.
• Routine travel within the local region; occasional travel outside of the local region.

*Specific job duties and selection requirements vary between Orangetheory Fitness studio locations. The studio’s hiring manager can provide more details if you are selected to proceed with the interview process.

Acknowledgment

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitnessfranchisee, not the franchisor, Orangetheory FitnessFranchisor, LLC or any of its affiliates with Orangetheory Fitness. With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment-related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing, and scheduling. Orangetheory Fitnesswill not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not Orangetheory Fitnesswill be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.