Studio Manager

Who We Are

Tired of conventional spas and costly memberships? So were we. That's why we founded Hi, skin with a mission to make skin care accessible to everyone. Our goal is to offer personalized skin care through tailored treatments, expert advice, and product recommendations, empowering our clients to put their best face forward. As we embark on our journey of expansion, growth, and evolution, we're on the lookout for exceptional, results-oriented Studio Managers that will elevate their locations to new heights.

Position Overview

We're seeking a natural-born leader with a genuine passion for sales, management, and operational excellence. We need Studio Managers who not only lead, but also take complete ownership of their studio location and team. Your commitment to the success and growth of your team should manifest in the performance of your studio. Our ideal candidate possesses a can-do attitude, an eagerness for personal and professional growth, and a relentless desire to excel!

As a Studio Manager, you'll directly report to the Regional Manager. If you thrive in a startup environment where you can make a substantial impact and collaborate with creative minds, then this position is tailor-made for you.

Check us out on Instagram! @hiskin.care

Responsibilities

• Effectively manage studio admin and estheticians while motivating the team in a fun, fast-paced environment.
• Ensure the studio consistently exceeds monthly, quarterly, and annual goals in total revenue, memberships, products, boosters, and gift cards. This is a direct reflection of your performance.
• Proactively oversee and support estheticians in achieving their individual sales goals, recognizing that their performance directly reflects your success.
• Lead team building efforts, including the recruitment, interviewing, training, and scheduling of top-tier talent.
• Drive membership sales with a relentless focus on delivering exceptional customer service at the front desk full time.
• Cultivate and maintain a professional, impeccable environment for members, guests, and employees.
• Efficiently handle administrative tasks such as payroll, scheduling, inventory management, and reporting.

Skills

• Exhibit strong attention to detail and an unwavering commitment to excellence.
• Possess a strong, charismatic leadership personality that motivates and inspires.
• Bring a minimum of three years of experience managing large teams, showcasing your proven leadership skills.
• Demonstrate a genuine passion for people and sales, coupled with a high level of enthusiasm.
• Showcase strong organizational, planning, and computer skills.
• Previous retail or sales experience in a membership-based sales model is a significant advantage.
• Display excellent written and verbal communication skills.
• Flexibility to work varying schedules, including days, evenings, weekends, and holidays.
• Proven success in a position of responsibility within a hospitality, spa, retail, or fitness setting.
• Experience with the Boulevard booking platform is a valuable plus.

Pay: Salaried position, up for negotiation depending on expertise and what you bring to the table.

Job Type: Full-time

Pay: $41,516.71 - $49,998.62 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Application Question(s):

• Are you available on Saturday and Sunday?

Experience:

• Management: 3 years (Required)

Ability to Relocate:

• Phoenix, AZ: Relocate before starting work (Required)

Work Location: In person