Address
Form of work
SalaryWe are a forward-thinking, people-centered independent insurance agency. Rooted in the Space Coast, we provide insurance for individuals, families, and community associations throughout Florida. We are looking for talent team-members to join our team and help us live out our values of humanizing insurance, making a difference for others, and helping build community.
The Customer Service Representative job duties include:
- Handling inbound customer requests, which may include policy changes, requests for additional coverage/policies, billing inquiries, and cancellations.
- Re-marketing and rewriting policies that are up for renewal.
- Following up on outstanding claims and assist in their resolution, as appropriate
Job Requirements:
- Personal Lines Insurance experience preferred, but not required.
- Friendly personality and a genuine concern for others.
- Excellent communication, organization, and time management skills.
- Ability to identify, understand, and interpret customer needs and offer solutions.
- Comfortable working with technology and computers.
- Great attitude and willingness to support the team.
Competitive pay and generous benefits including 25 PTO days, 401k, health insurance, and work from home opportunities. Bonus opportunities available.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Weekly day range:
- Monday to Friday
Work setting:
- In-person
License/Certification:
- 4-40 Personal Lines (Preferred)
Work Location: In person
