Student Success Lead (Trainer)

Akkodis is seeking a Student Success Lead (Trainer) for a contract role in New York, NY. Candidates must have experience with creation and facilitation of training, as well as supervising workers.

 

Candidates must be local as this is an onsite role.

 

Hourly pay range of $30.00 to $35.00 per hour. Hourly rate may be negotiable based upon experience, education, geographic location, and other factors.

 

In the Student Success Lead (Trainer) role, your responsibilities will include:

 

·         50% - Development of training content (documents, slideshows, short form videos, images, etc.) on Brightspace LMS, as well as delivery of training to student workers.

·         30% - Supervising delivery of Student Technology Center (STC) services to ensure consistent end-user experiences. Alerting appropriate parties on service outages, facility, or infrastructure services, ensuring it meets deadlines and expectations.

·         20% - Collecting and analyzing client feedback on STC services, working with STC team to implement service changes to maintain quality of services, supporting operations administrator in executing operational and facilities needs of the STCs.

 

Skills / Experience required for the Student Success Lead (Trainer) role:

 

·         Ability to work onsite 12 pm (noon) to 8 pm, Monday to Friday

·         Bachelor’s degree

·         2 years working in higher education and experience working with students.

·         Experience creating training content and facilitating training.

·         Strong customer service experience

·         Experience supervising student workers, conflict management/resolution.

·         Ability to use different models for training (stand-up, video, gifs, etc.)

·         Experience with Adobe Suite or Canva

·         Experience with one of more of the following tools: Google Suite, Presentation Tools (Prezi, Keynote, PowerPoint), Design Tools (Canva, Figma, Adobe Suite), Zoom for Streaming and recording video and screen capture, Web Publishing (WordPress, Wiki’s)

 

If you are interested in the Student Success Lead (Trainer) roles in New York, NY, then click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Dennis Homick at 732-529-2019 or dennis.homick@akkodis.com.

 

Equal Opportunity Employer/Veterans/Disabled

 

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy." target="_blank">https://www.modis.com/en-us/candidate-privacy.

 

The Company will consider qualified applicants with arrest and conviction records.

 

 

 

Pay Details: $30.00 to $35.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.