Student Success Coordinator And Academic Advisor

Job Title
Student Success Coordinator and Academic Advisor
Job Description
The Student Success Coordinator/Academic Advisor is responsible for providing guidance and support to our international students throughout their time at KI.
Key Job Responsibilities
The Student Success Coordinator/Academic Advisor will help to create a friendly and inviting English speaking environment for our short and long-term international students and will be responsible for the following academic and student services:

• Advising Students On Academic Advancement (specifically as related to the progress test)
• This includes organizing, administrating, and grading the exam, as well as issuing ILPs for lack of progress.
• Assist in keeping the school compliant with state, national, and organizational standards of compliance
• Advise new and current students on KI courses and products; collect lead information
• Deliver attendance warnings
• Liaise with national Customer Service team to follow policies related to course adjustments, including adherence to Quote Request (QRF) and Change Form (CF) processes
• Accept payments
• Assist with new student orientation and graduation
• Advise students on university admissions
• Administer student satisfaction surveys
• Advise students on academic and social matters
• Serve as substitute teacher as needed
• Supervise and develop Interns
• Other duties as assigned

Minimum Qualifications

• Bachelor's degree or equivalent
• NYS ESL Teaching Credentials
• US Citizen or Permanent Resident (mandatory for DSO)
• 1-2+ years in a business or operational setting
• Must be authorized to work in the United States

Preferred Qualifications

• Prior experience with international students and/ or advising
• Experience with database systems
• One or more foreign language ability

Location
New York, NY, USA
Employee Type
Employee
Job Functional Area
Student Experience
Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly. All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible.
Kaplan International Languages requires that all new hires have proof of COVID -19 vaccination as a condition of employment. Exemptions for medical or religious reasons are available on case by case basis.