Student Services Assistant

Posting Date: 1/11/24

Position:Student Services Assistant

Job Term: Part-time (24-30 hrs per week)

Compensation: $18-20 per hour

Application Deadline: The position remains open until filled.

About the Pasadena Conservatory of Music:

The Pasadena Conservatory of Music (PCM) provides opportunities for students of all ages and backgrounds to study, perform, and enjoy music. Founded in 1984, PCM is a nationally-accredited community music school that offers a wide range of programs, including individual and group instrumental instruction, music appreciation courses, master classes, summer camps, workshops, and concerts. More than 1,000 students attend PCM annually and over 2,000 students and audience members in the San Gabriel Valley benefit from its outreach programs.

To learn more about PCM, please visit pasadenaconservatory.org.

Job Description:

This is an entry-level, front office position involving frequent daily interactions with students, parents, faculty members, staff members, and the general public The Student Services Assistant works closely with the Student Services Coordinator and the registration team. Responsibilities overlap with other administrative positions and effective coordination is essential. The position is part-time (24-30 hours per week). The Student Services Assistant reports to the Director of Operations.

Responsibilities:

• General office assistance (telephone, mail, email, in-person visitors)
• Student/Family inquiries
• Respond to prospective student inquiries to explain programs, fees, etc. in timely manner
• Support the Student Services Coordinator in placing students with instructors

• Assist with management of student records (educational and financial)
• Assist with database maintenance
• Document production

Skills:

• Excellent verbal and written communication skills
• Outgoing, and comfortable interacting with a wide variety of people on a daily basis
• Ability to support and work with teams
• Ability to work independently
• Well organized, self-motivated, goal oriented, flexible
• Experience with Microsoft, Google Suite, and Database programs required
• Knowledge of music and music education preferred

Diversity, Equity, Inclusion Commitment: As a community music school, we believe that music is a fundamental aspect of the human experience. Through music we explore cultural differences and seek common ground, making us better listeners, musicians, educators, managers, advocates, and members of our community. PCM is committed to fostering a community that respects and embraces diversity, inclusion, and equity. The vibrancy, advancement, and sustainability of PCM is enhanced by this commitment. Our commitment to these values informs our efforts to recruit and develop a diverse and effective faculty, which in turn promotes an inclusive learning environment for our students and fosters thoughtful and innovative programs for the broader community. All qualified applicants are encouraged to apply. The Pasadena Conservatory of Music is an equal opportunity employer.

How to Apply: Email resume to music@pasadenaconservatory.org. No telephone inquiries.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 24 – 30 per week

Work setting:

• In-person
• Office
• School

Work Location: In person