Starbucks Barista/Fountain Worker - Aria

THE JOB

As a Fountain Worker, you will be responsible for setting the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

• Take and place order, and serve and garnish food and drinks efficiently and accurately in work area as applicable
• Collect money, while following all proper cash handling and comp procedures
• Maintain the cleanliness, sanitation, and the appearance of the front and back of house, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
• Pack and complete order as per guests' preference with any necessary condiments
• Properly label and date products per safety and sanitation procedures
• Perform opening and closing duties based upon shift assignment
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish products as needed in work station, counters, tables, etc.
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

• Previous work at a coffee shop
• Experience working in a similar setting

THE IDEAL CANDIDATE

• Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
• Knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators and coolers, slicers and beverage machines
• Knowledge of health, safety and sanitation regulations
• Basic computer skills and experience with varied Point of Sale (POS) systems
• Able to handle multiple types of information and/or perform multiple tasks
• Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts