On-Call Fountain Worker

The Adult Education Instructor, Barista/Fountain Worker (Food & Beverage) will be responsible for the successful delivery of a holistic hands-on training experience for CALV’s growing barista and Fountain Worker program. The instructor will develop and deliver lesson plans that use a broad range of appropriate teaching techniques and strategies. This role requires the ability to train on all aspects of table greets, taking food and drink orders, sanitation, cash handling, POS operation, restaurant hosting and food expediting, and customer service that exceeds expectations and enhances the guest experience. The instructor will also be expected to consistently develop curricula, online courses, and proprietary course materials to support student success outcomes.

The F&B instructor will work in collaboration with various applied learning instructors (food & beverage operators), curriculum manager, and other professionals across the CALV enterprise to design and deliver training programs that equip youth, adults, and displaced workers with the employable skills to seek, find, and retain employment in the evolving hospitality workplace. This position will report to the Dean of Education & Learning Support Services.

RESPONSIBILITIES:

• Develop, train, and actively provide instruct students in the following skills:
  • POS Operation – inputting orders accurately and in a timely manner
  • Cash Handling – including picking up, counting and reconciling cash banks.
  • Teach and exemplify the true meaning of hospitality in food and beverage operations common in the hotel industry.
  • Handcrafting and serving coffee, espresso, and tea drinks
  • All aspects of table greeting, food and drink service, restaurant hosting and food expediting.
  • All aspects of proper food and drink service techniques to include wine and water service.
  • Banquets and / or special events such as catered events.
  • Performing daily opening and closing duties of a restaurant
• Maintain proper coverage and student schedules ensuring the restaurant maintains customer service standards
• Perform and practice SNHD sanitation protocols
• Perform daily opening and closing duties of restaurants
• Promotes and practices safe work habits, reporting potential safety hazards, operational inconsistencies, and student accidents to the Management / or Security staff when necessary
• Develop and foster collaborative relationships with all CALV Departments, primarily Student Services, Food and Beverage, and Curriculum & Instructional Support Staff
• Other duties as assigned.

QUALIFICATIONS & SKILLS:

• 5 + years’ food and beverage experience in a café/restaurant/hotel/casino setting – preferably in the hospitality industry in Las Vegas
• 3 + years’ experience in a Supervisory / Lead Server or above position in a high-volume full-service restaurant with Fountain Worker experience
• Understanding of Sequence of Service in various environments ranging from Full-service to Quick-service concepts
• Experience in a training / coaching position in barista/Fountain Worker
• Knowledge of adult-learning principles and lesson plan/curriculum development
• Experience in providing instruction and/or training to adult learners, especially learners who are non-native English speakers, non-digital natives, members of at-risk populations, and from underserved communities
• Demonstrate required behavioral competences to deliver instruction to adult learners; including compassion, empathy, and patience
• Excellent professional interpersonal skills; excellent verbal and written

LICENSING AND CERTIFICATION:

• Current Health Card (Southern Nevada Health District)
• ServSafe Manager Certification – if not, must be able to obtain certification within 60 days of employment.
• Current T.A.M. or other Alcohol Awareness certification
• Must be able to be fingerprinted and pass background check.

Work schedule is an On-call position, primarily Monday through Friday and will include nights and weekends as enrollment and business demands.

PHYSICAL DEMAND:

• While performing the duties of this job, the employee is required to see, be mobile, and have the ability for 2-way communication with the public and staff.
• While performing the duties of this position, the employee is regularly required to sit, stand and walk for extended periods; reach with hands and arms; talk and listen on a regular basis.
• Ability to work for extended periods in an office under artificial fluorescent lighting with varying noise levels. Must be able to perform under pressure, concentrate for prolonged periods, and able to work long hours under stressful conditions.
• The work environment consists of various types of restaurants / food and beverage outlets and classrooms as well office environments. This will include offsite and outdoor events.

The physical demands and work environment described in this job description are representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

The Culinary Academy of Las Vegas is an equal opportunity employer. Employment is decided on the basis of qualifications, merit and business need without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by law.