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Form of workOverview
The Senior Network Administrator's role is to ensure the stable operation of the in-house computer networks. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication components. The person will also analyze and resolve network problems in a timely and accurate fashion and provide outputs and communications to end users where required.
Major Position Responsibilities
Basic Qualifications
The Senior Network Administrator's role is to ensure the stable operation of the in-house computer networks. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication components. The person will also analyze and resolve network problems in a timely and accurate fashion and provide outputs and communications to end users where required.
Major Position Responsibilities
- Analyzes moderately complex local and wide area network systems, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring communication media with concentrators, bridges and other devices.
- Resolves interoperability problems to obtain operations across all enterprise network-connected platforms including email, files transfer, multimedia, teleconferencing, etc.
- Supports evaluation and acquisition of hardware and software as well as subcontractor services as needed.
- Manages the usage and performance of voice, video and/or data communications networks.
- Maintains network security and ensures compliance in accordance with security policies and procedures.
- Provides extensive support to applications, systems, and desktop technology teams to ensure optimal performance of all enterprise solutions.
- Participates in and may lead aspects of major network installations and upgrades.
- Develops and implements testing strategies and documents results.
- Research technical reference materials for network hardware and software to determine root cause of problems.
- Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
- Records activities and resolution data within the enterprise ITSM platform.
- Maintains documentation to record new equipment installed, new sites, and changes to network configurations.
- Inspects communications wires and cables.
- May trains other staff members and users to build knowledgebase within the team.
- May coordinate installations of communications lines.
Basic Qualifications
- Bachelor's Degree in Information Technology.
- 5-7 years related experience and/or training; or equalivalent combination of education or experience.
- Proven experience with network capacity planning, network security principles, and general network management best practices preferred.
- Experience with common networking systems, including Cisco routing, switching and VOIP, as well as Palo Alto Firewalls, Riverbed Steelhead, SolarWinds, and other network technologies preferred.
- Working technical knowledge of current network protocols and standards, including TCP/IP, routing protocols, DNS, NTP, etc.
- Hands-on hardware troubleshooting experience.
- Master's Degree in Information Technology preferred.
- CompTIA Network+, Security+, Cisco CCNA/CCDA preferred
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Ability to conduct research into networking issues and products as required.
- Ability to present ideas in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation
