Support the maintenance of UKG, our primary Human Resources Information System (HRIS) in addition to other systems in the HR ecosystem. Serve as a technical point of contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data for process improvement opportunities. Independently own the execution of tasks in addition to supporting team efforts including system upgrades, testing, delivery of HR process training, and other technical projects.
Responsibilities
- Analyzes and make recommendations regarding system and process enhancements to streamline HR system supported processes.
- Partners with system users to educate users on HR applications and technology in support of business processes and enhancements.
- Understands global scope of HR processes and practices; considers and includes global design when making configuration changes and enhancements.
- Trains new HR team members on processes and best practices.
- Assists in optimizing efficiency, ensuring data integrity, and safeguarding system security/data privacy with a commitment to utilizing best practices and Overseeing HR Data Security procedures and guidelines.
- Assists Manager in evaluating software releases for new functionality, upgrades, patches etc., then documents and implements new features and communicates and facilitates the training of end-users.
- Administers HR system migrations, enhancements, upgrades, and new implementations, including the development and/or review of project plans, statements of work, resource allocation, user and Third-Party Administrator training and support, as well as application configuration, testing, user support, and reporting.
- Participates in the documentation and implementation of common HR processes across the organization as a foundation to streamline processes, minimize transaction time, maximize productivity and utilize technology.
- Identifies and executes HRIS improvements to existing best practices.
- Consults with Team members and business partners on various research or special projects; works independently or leads team to implement projects.
- This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities.
Qualifications
- 2+ years of HRIS experience
- Excellent critical thinking, analytical and problem-solving skills.
- Ability to work non-core business hours to accommodate meetings for a variety of time zones.
- Ability to work independently and make independent decisions.
- Strong planning and project management skills.
- Ability to lead others in project work and serve as a resource for questions and issues escalation.
- Experience in understanding and translating the priorities of the business and integrating cross functional strategies to meet the needs of the business.
- Ability to communicate to technical and non-technical users.
- Demonstrated ability to improve processes and initiate change.
- Ability to work in a team environment.
- Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
- Strong verbal/written communication abilities and effective interpersonal skills.
- Strong sense of urgency.
- Strong work ethic and emphasis on attention to details.
- Proficient computer skills, including Microsoft Office.
- Knowledge and prior experience with Human Resources policies & practices.