Address
SalaryOur starting wage is $26.00 per hour.
What will I be doing?
To assist contract management in their absence, while ensuring the accuracy and efficiency of the contract functions at the Sales Center including the preparation of all contracts, accepting of deposits, canceling/refunding during rescission, commission assignments and related closing documents.
Contract Process
- Prepares and generates contracts and related closing documents accurately and in a timely manner
- Verify data entry through our company software and program systems reviewing related closing documents
- Process payments for various transactions (ie. Japan Notary Fee, ADP, Maintenance Fee, Interest Due, Wire Transfers), while ensuring payment is made to the appropriate project
- Establishes and maintains the purchaser’s file
- Process and handles rescission/cancellation, as needed
- Obtains credit card authorizations and retrieves credit reports for all sales types, if applicable
- Generates end of day closing reports and financial closing sheets, as needed
- Actively works on developing their contracts knowledge for all contract-type transactions
- Ensures that all required documentation is scanned in a timely manner and meets necessary requirements
- Scans, splits and reviews completed files in preparation for offsite distribution
- Completes prescribed activities daily as noted on opening and closing checklists
- Be self-motivated and intuitive to the needs of the contract department and provide assistance to the team members, as needed
- Work closely and maintain a professional relationship with Quality Assurance department to provide any necessary information and obtain necessary documentation to complete contract files in a timely manner
Contract Review
- Reviews files after clients signs to assure accuracy with underwriting guidelines and title requirements
- Verifies all pertinent information on submitted worksheet is accurate for contracts processing
Contract Management
- Monitor and coordinate the timely closing of all business, prior to 60 days. Systematically monitor the suspense aging report from Cognos to ensure timely follow up and processing
- Supports the completion of the required site end of day process
Contract Support
- Carry out all other reasonable requests by management of which the associate is capable of performing
- Runs supporting reports for sales contracts, if applicable
Qualifications
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
- Minimum 3 years of related experience
- High School diploma/GED
- Must be able to work a varying schedule including weekends and holidays
- Proficient in Microsoft Excel and Word
- Strong attention to detail, ability to multitask and work in a fast paced environment
- Strong customer service skill
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- BA/BS/Bachelor's Degree
- Familiarity with mortgage loan documentation, credit review and deeding
- Timeshare/Vacation Ownership experience
- Satisfactory credit history with no recent bankruptcies or recent accounts sent to collections
