- Coordinate and schedule the logistics with candidate and interview panel handling a high volume of interviews across multiple locations, (US and worldwide) in partnership with the TA Partner and interview team.
- Communicate with and serve as the primary point of contact for candidates, hiring manager and TA Partners and escalate issues accordingly.
- Ensure clear and accurate communication of all interview logistics with candidates, recruiters, and interview teams.
- Resolve any scheduling conflicts and obtain additional availability when necessary.
- Review interview requests for clarity, request additional information as necessary and report any issues regarding interview requests, reschedules or cancellations to your TA Partner.
- Prior work experience as a TA/Recruiting Coordinator.
- Capability to work in a high volume environment and can manage multiple requests across different time zones.
- Excellent verbal, written and organizational skills.
- Ability to prioritize and handle multiple tasks.
- Detail oriented with strong organizational skills.
- Strong communication, interpersonal and customer services skills with the ability to effectively collaborate with stakeholders at any level.
- Ability to manage multiple priorities, work well under pressure and meet deadlines.
- Problem solving abilities and a confident approach.
- Independent self-starter who can work with minimal direction.
- Thrives in a fast paced, challenging and somewhat ambiguous environment.
- Experience scheduling interviews in Workday Recruiter
- Must have the ability to remain focused, professional, tactful, committed to confidentiality and discrete when handling sensitive and/or confidential information.
- Proficient with Microsoft Office Suite
- Bachelor's or related experience preferred but not required.
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team