At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles... and always-great prices.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Job Overview:
B2B & E-Procurement Specialist is responsible for implementing and managing all B2B portals and e-procurement systems. These portals are linked client specific purchasing platforms which can contain special pricing, shipping agreements, etc. The e-Procurement Specialist onboards new customers, ensures current portals are fully functional and handles all correspondence with customers regarding their portal setup.
Essential Responsibilities:
- Ensures the ongoing functionality of all external portals and e-procurement systems
- Gathers essential requirements for implementation of new portals
- Communicates back-end technical issues to the IS department for remediation
- Oversees IS department workflow to ensure timely launch of new portals
- Maintains up-to-date pricing and shipping information for each portal
- Provides virtual catalog to facilitate price sharing for client purchasing databases
- Works with customers and platforms on any failed orders or portal glitches
- Communicates customers' needs with project managers for any new features or portal enhancements
Specific Knowledge, Skills and Abilities:
- Knowledge of web portals and e-procurement systems
- Professional phone demeanor and articulate communication skills
- Analytical thinker and quick problem solver
- Exercise interpersonal skills within team environment
- Knowledge of Microsoft Excel
- Works well as a team player
Preferred Education, Experience and Licenses:
- Knowledge of computer systems and basic HTML is a plus
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.