Sr. Accounts Receivable Manager

About Us Waste Harmonics is a managed service provider in the waste industry located in Victor, NY. We provide a comprehensive outsourced waste management consolidation service for companies and corporations with up to 5,000+ locations. We work with diverse business clients across the United States and several Canadian provinces to deliver cost savings and complete consolidation of invoicing, as well as proven recycling and sustainability strategies.Our Mission: We provide companies with waste and recycling management that can only come from industry-leading customer service, innovative technology, and a total commitment to transparent and collaborative partnerships.Our Motto: Acknowledge. Respond. Follow-up. It's what we do!Exciting News: Waste Harmonics and Keter Environmental Services have united to create a powerful force in environmental solutions. Join our dynamic team to be a part of this new era in sustainability.Visit https://wasteharmonics.com/ for more information. Comprehensive Benefits PackageMedical Insurance - The high deductible option is 100% paid by the company for employees and dependentsHealth Savings Accounts (HSA) with generous company contributionsDental Insurance - The company pays 100% for employees and dependentsHolidays - Six paid days; Two paid floating daysPaid Time Off - Immediately upon hire, employees start to accrue 15 days401(k) Retirement Savings with Company Match; Immediate Vesting Short & Long Term Disability Insurance / Term Life Insurance - The company pays 100% of the premiumEmployee Assistance Program (EAP)Free lunch - Every Tuesday and Thursday, the company brings in a variety of lunch options for employeesJob PurposeThe Senior Accounts Receivable Manager will act as liaison between leadership while protecting the integrity of internal controls in both departments. The Senior Manager will develop and implement the process and procedure to improve operations. This is an in-person role.This role will act under the direct supervision of the Director of Accounts Receivable and will work collaboratively with all members of the accounting department as well as members from other departments company-wide.Duties and ResponsibilitiesOversight of AR Specialist/Senior/Supervisors/Manager and their daily workload in Netsuite & 3rd party portalsImplementation of process and procedure to improve operationsEnsure associates are trained and are maintaining daily goals Periodic review of tasks and other queues, to ensure workflow is routing correctly and completing timely Coordinate with internal departments to improve processes and communicationManage and develop Manager and Senior specialist Provide continual feedback and formal annual review of department Manage the hiring, performance improvement, and termination decisions and process for departmentPeriodic review and analysis of reports aging, billing, DSO (Days Sales Outstanding, & CEI (Collection Efficiency Index)Acts as a point of escalation with complex issues and inquiriesBuilds sustainable relationships and trust by communicating collaboratively with partners, internally and externallyPerforms other duties as assigned QualificationsMinimum of 5 years of Accounts Receivable experiencePrior supervisory experience is requiredBachelor's degree in Accounting or Finance preferred but comparable business experience also acceptableProficiency with Microsoft Outlook, Word and Excel applicationsFamiliarity with internet based accounting systems (NetSuite, 3rd party collection systems) and the waste industry is a plusMust enjoy a fast pace working environment, interact well with a diverse group of people as well as be able to demonstrate independent thinkingMust possess excellent communication and leadership skillsProfessional email and phone etiquette with focus on collaboration and solving complex problems.Ability to drive efficiencies and productivityAbility to react well under pressure and treat others with respectDemonstrates excellent follow through on assignments and inquiresAdept with conflict resolution Work Conditions/Physical RequirementsOffice environment where noise level is moderate. Ability to work after normal business hours as needed/required. Ability to sit and stand for prolonged periods of time.Expected Hours of WorkThis is a full-time job with a typical work schedule of 8am-5pm Monday-Friday; however, extended hours and some travel may be required occasionally.Direct ReportsA team of AR Specialists & AR manager will report to the Senior Manager. Compensation details: 66300-99500 Yearly SalaryPI6d164bf68a6d-25660-33729332