Special Events Program Assistant

Salary : $61,152.00 - $82,560.00 Annually
Location : Redmond, WA
Job Type: Regular, Full-time
Job Number: 2300137
Department: Parks and Recreation
Division: PARKS-RECREATION
Opening Date: 12/14/2023
Closing Date: 1/7/2024 11:59 PM Pacific
JOIN REDMOND!
When a member of the public wants to put on an event at one of Redmond's parks, they often need a guide to help them understand the rules that have to be followed, what permits are needed, or the options for venues and locations. They come to the City of Redmond Parks & Recreation department to ask for help, and this is when the Special Events Program Assistant steps up, steps in, and smooths out the process for all.
That's why our Special Events Program Assistant is such an important role in our Parks & Recreation department. We want people to have their events in Redmond, so we are looking for someone who is excited about finding the path to "Yes" for people and helping them navigate the process to make their event a reality. Strong customer service skills here are an imperative.
This is a fantastic entry-level, full-time position for someone with party, event, or wedding planning experience. It is also a great opportunity for someone strong in project management, customer service, and marketing assistance. We know that not all relevant experiences come from being paid to do it at a job, so if you have done similar work as a parent, volunteer, or with a non-profit, we'd love to see you put that on your application!
ROLE & RESPONSIBILITIES
More About You:
Organization is your superpower. Putting on an event has a lot of moving parts and deadlines, but that doesn't bother you because this is where you shine!
Writing is a natural gift. Because this position supports marketing work, you will have a chance to show off your great writing skills in emails, social media, posts, and other creative content we use to promote events and the work of the Parks & Recreation department.
You don't see problems - you only see solutions. It's too easy to tell people that something can't be done. But that's not us. We want to help people do their great events in our City! So even if they don't have all the pieces put together yet, you don't mind. In fact, you get excited about helping solve some of the challenges and seeing something come together, because you know what it means to work for a City and to be in service to the community.
You are a great learner. We can teach you how to work for a municipal government and everything you need to know about Parks & Rec. And if you are already a strong writer, we can teach you how to write emails and social media posts with our voice. We just want you to be ready to learn, take feedback, apply it, and grow.
Because writing is an important part of this position, we want you to provide us with a 1-page cover letter. In it, introduce yourself and tell us who you are, what experience you have that makes you the perfect fit for this position, and what it would mean to you to work for the City of Redmond as our newest Special Events Program Assistant.
If selected as our new Special Events Program Assistant, these are a few of the things you will learn how to do in addition to working with the public:

• Work collaboratively with internal City departments for special event permit approval and execution.
• Support department marketing initiatives and campaigns with social media posts, web-based newsletters, and website drafting and editing.
• Support department staff with events contracts, invoices, and other processes as needed.
• Collaborate with the Events and Cultural Arts teams to support and ensure the success of all internal events, including City signature events.

QUALIFICATIONS
Education and Experience

• Two years' experience in program or administrative and office support
• High school diploma or equivalent
• Or equivalent combination of education, experience and training that provides the required knowledge, skills and abilities

Licenses and Certificates

• Valid Washington State Driver's License
• Valid First Aid & CPR certifications (must be obtained within 6 months of hire)

Please review the Program Assistant classification description or more information about the knowledge, skills, abilities, working conditions, and physical requirements.
BENEFITS
The City of Redmond offers an excellent benefits package including:

• MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente, all employee premiums paid by the City of Redmond
• PRESCRIPTION DRUG INSURANCE - Included with each medical plan
• DENTAL INSURANCE - For employees and their eligible dependents
• VISION INSURANCE - For employees and their eligible dependents
• OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
• FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
• PAID VACATION & HOLIDAYS - with (13) paid holidays per year
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• RETIREMENT PLANS - Department of Retirement Systems (DRS) PERS plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
• Annual COLA adjustments
• Annual merit increases of up to 5%

To learn about benefits at the City of Redmond, please visit C2MB (ajg.com)
SELECTION PROCESS:

• All applicants will be notified of their application status.
  
• Top candidates will be contacted to participate in the next phase of selection process, which may include screening and/or an interview.
  
• Note, the City may review existing application pools to fill this position or use this pool to fill future vacancies.

Please visit to learn about benefits at the City of Redmond
Benefit rates are subject to change without notice due to federal and state mandates and contractual changes as applicable.
01
Please indicate your level of experience provides support in the creation, implementation and maintenance of programs, events and/or systems.

• No Experience
• Less than 1 year
• 1 to 2 years
• 3 to 4 years
• 5 or more years

02
Please indicate your level of experience with Microsoft Office:

• No experience.
• Beginner: Use Outlook and can perform the basic functions in Word, PowerPoint, and Excel.
• Intermediate: Use Outlook daily, utilize half of the tools available in PowerPoint, and comfortable creating and using formulas in Excel.
• Expert: Frequently utilize more than 75% of the available tools available in Outlook and PowerPoint and comfortable using pivot tables in Excel.

03
Tell us about the hardest thing you ever had to learn.
04
Briefly describe a time when you demonstrated exceptional customer service.
05
Briefly describe your experience in creating, drafting, or editing social media posts, website content, newsletters, e-mail marketing, or other related creative written projects.
06
Please describe a specific situation when you noticed something could be improved and took the initiative to make the change.
07
To assist in the application evaluation process, we request all applicants submit a cover letter and resume. Did you include a cover letter and resume with your application?

• Yes
• No

Required Question