Program Assistant Library (Bilingual Spanish/English)

Position Summary

Big Bend Community College (BBCC), a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington invites applications for a full-time, Bilingual Spanish/EnglishProgram Assistant in the college's William C. Bonaudi Library. This is an overtime eligible position.

Under general supervision, this position performs secretarial and clerical duties in support of the areas managed by the Director of Library Resources and eLearning or assigned by the Dean of Student Services. Following college developed processes and procedures, the position manages purchasing and travel related processes, contracts of various types, tracks budgets, and assists with vendor relations. This includes tracking related processes and keeping organized documentation utilizing the software and online systems implemented by the college, the library, and Student Services.

This position will be responsible for all of the translation work both written or verbal as well as creating and updating Spanish versions of online forms, and helping to caption Spanish videos created by BBCC and may assist with updating the Spanish version of the BBCC website.

This is a “front line” position in the William C. Bonaudi Library where assisting patrons by providing library services frequently interrupts other work so a customer first attitude and excellent people skills are required. This person will also assist the library in providing services to Spanish speaking and reading students and other users.

This position also routinely works with potentially sensitive user and staff related data so strict confidentiality must be maintained.

BBCC’s organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision: To become our communities’ first choice to dream, learn, and succeed. MissionServe as a BridgeStand as a LeaderSupport for Success
Our guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.
Guiding PrinciplesHonor our Role as a Hispanic-Serving InstitutionAdvocate for Equity, Inclusion, & DiversityEmbrace our Workplace Norms Innovate ProactivelyModel IntegrityEducate All
If you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.

This position closes on April 7, 2024 at 12:00am.Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged

Essential Job Duties

ESSENTIAL JOB DUTIES:
Primary essential duties and responsibilities include but will not be limited to the following:

• Cover the library’s service desks as scheduled or as needed. This includes possible evening and weekend hours and assisting with opening and/or closing the library.
• Provide basic circulation and reference services, create, and update ID cards, and assist users with login, printing, and application issues in both English and Spanish.
• Assist in creating and maintaining documents, signage, etc. in Spanish and serve as an interpreter as needed.
• Serve as the primary contact person for purchasing, billing, tracking, refunds and returns, related to agreement/memberships and acquired or subscription services and resources.
• Perform work related to staff, vendor, and other contracts including creating requests and tracking them.
• Assist with developing and managing budgets.
• Assist with travel related planning, booking, and preparation and management of related documentation.
• Order and ensure adequate access to office and library-oriented equipment and supplies. This includes working with vendors to repair and maintain printers, copiers, and ID equipment and other related resources and equipment.
• Assist with the production of reports and completion of surveys.
• Serve as the primary person working with the college’s Business Office – reporting financial transactions, funds related to PaperCut, library fines and fees, ID related fees, etc.
• Manage scheduling and rental of library rooms and equipment, including signage, requesting technical support, and assisting with catering and other needs.
• Collect data and necessary documentation and maintain a filing system that is accurate, up-to-date, and provides easily retrievable information in an appropriate format.
• Serve as the primary person managing the library’s phone system; answering and routing calls, and updating messages on the system.
• Participate in as a member of the library team responding to chat inquiries via AskWA.
• Responsible for translation work both written and verbal.
• Create and update Spanish versions of online forms and create captioning Spanish videos.
• Assist in creating a Spanish language version of the Technology @ BBCC site.

OTHER WORK ACTIVITIES:

• Maintain professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
• Ensure no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of safety data sheets (SDS), equipment, fire, disaster, safe lifting and body mechanics.
• Ensure compliance with college policies and procedures and state and federal regulations.
• Conduct self in a professional manner and ensures the interaction with team members and other support groups is conducted in a courteous and efficient manner conducive to the college’s values.
• Perform related duties and responsibilities as may be required.

DUTIES OF THE POSITION REQUIRE EXPERIENCE AND KNOWLEDGE IN:

• Experience providing services to and working with the public.
• Proficiency with Microsoft Office Suite, especially Word, Excel, and Outlook.
• Experience organizing tasks and responsibilities with multiple priorities and deadlines.
• The ability to effectively communicate with students, staff, visitors, and community partners both verbally and in writing in both English and Spanish. Experience with proofreading is preferred.
• Demonstrated competency in the ability to provide service in a multicultural environment.

DUTIES OF THE POSITION REQUIRE THE ABILITY TO:

• Create and manage a student-friendly environment.
• Learn and adapt during new or shifting priorities with a “can-do” solutions-oriented approach to learning and problem solving.
• Provide services to diverse populations including academic, socioeconomic, cultural, disability, and ethnic backgrounds; keeping an open mind to opportunities for all.
• Work independently and reliably. Regular and consistent attendance is expected and required.
• Prioritize multiple completing priorities and deadlines as well as frequent interruptions.
• Work with minimal supervision outside of a formalized, central office setting.
• Assess researchers’ needs.
• Understand, interpret, and communicate rules, policies, and procedures in both English and Spanish.
• Work effectively in a team environment.

REQUIRED WORK SCHEDULE AND WORK ENVIRONMENT:

This is a 40 hour per week position. The primary work schedule is 7:30am-4:30pm Monday through Thursday and 7:30am-2:00pm on Friday.

The work schedule may include an evening shift of 12:30pm-9:00pm Mon.-Thursday and/or occasional Saturdays (12:00pm (noon)-6pm) to meet the needs of the department.

The nature of library work requires staff to go from sitting to standing and walking frequently during the shift. Standard duties require long periods of sitting or standing at a computer and answering the phone. Basic Reference service, averaging an hour daily, requires sitting at a computer, working with students at public computers, and helping retrieve items from the collections, which may require bending and reaching overhead. Service desk work is also a daily part of this position standing while ID cards or checking out items including laptops, normally lasting no more than an hour. Physical activities may also occasionally include shelving library materials which requires pulling items from a cart and placing them on shelves that may be from floor level to overhead. Shelving activities usually last no more than an hour. Applicants must be able to lift 20# on a regular basis. Library materials could exceed the 20# lifting limits.

Minimum & Desirable Qualifications

MINIMUM QUALIFICATIONS:
At the time of application, all candidates must possess the following:

• High School diploma or equivalent and two (2) years of work experience in a professional clerical support position with experience providing services to and working with the public OR Equivalent education/relevant work experience.
• Must have the ability to read, write, translate, and converse with fluency in both Spanish and English. Bilingual jobs include a 5% salary increase for dual language responsibilities. Successful candidate must pass reading/writing/speaking/listening Spanish comprehension assessment.
• Experience using Microsoft Office products - Outlook, Word, Excel in a professional setting.

DESIRABLE QUALIFICATIONS:

• Associate’s degree from a regionally accredited institution.
• Experience working in a library.
• Experience using Google productivity applications.
• Bilingual English/Russian/Ukrainian proficiency.

Application Instructions

his position closes on April 7, 2024 at 12:00am. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

• BBCC Online application.
• Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
• Comprehensive resume or CV.*
• Response(s) to the questions found in the Supplemental Questions Tab above.* Supplemental questions are designed to address the Additional Desirable qualifications list in the job posting.
• Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*

NOTE: You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of "See Resume" may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc.

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.

CONDITIONS OF EMPLOYMENT:
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.

Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform the position.

An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.

REASONABLE ACCOMMODATION:
Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973.

Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2026 or via email at hroffice@bigbend.edu.

DRUG AND ALCOHOL-FREE CAMPUS:
In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page (Download PDF reader) of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.

BBCC ANNUAL SECURITY REPORT:
BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security page of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.

EQUAL OPPORTUNITY:

Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.

AgencyBig Bend Community CollegeAddress7662 Chanute Street, NE

Moses Lake, Washington, 98837Phone509-793-2026
509-793-2008Websitehttp://www.bigbend.eduOverview:
We are seeking a dedicated and organized Program Assistant to join our team. As a Program Assistant, you will play a crucial role in supporting the day-to-day operations of our organization. This position requires a combination of administrative skills, leadership abilities, and a passion for social work. If you are detail-oriented, have excellent communication skills, and enjoy working in a fast-paced environment, we encourage you to apply.

Responsibilities:
- Assist with program development and implementation
- Coordinate and supervise volunteers
- Collect and analyze data to measure program effectiveness
- Provide administrative support to program managers
- Conduct outreach activities to recruit participants
- Assist with addiction counseling and support services
- Collaborate with other team members to ensure program goals are met
- Maintain accurate records and documentation

Experience:
- Previous experience in program coordination or administration is preferred
- Knowledge of addiction counseling principles and practices is a plus
- Strong leadership skills with the ability to supervise and motivate others
- Excellent organizational and time management abilities
- Proficient in data collection and analysis
- Familiarity with social work principles and ethics
- Ability to adapt to changing priorities and handle multiple tasks simultaneously

Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Retirement savings plan options
- Paid time off and holidays

If you are passionate about making a difference in the lives of others and possess the necessary skills and experience, we invite you to apply for the position of Program Assistant. Join our dedicated team and contribute to our mission of providing valuable support services to those in need.

Job Type: Full-time

Pay: $3,145.00 - $4,174.00 per month

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Evenings as needed
• Weekends as needed

Ability to Relocate:

• Moses Lake, WA 98837: Relocate before starting work (Required)

Work Location: In person