Lcp Program Assistant

LCP Program Assistant
Work type: Permanent Part Time
Location: Bellingham, WA
Categories: Academic Affairs
Position Title LCP Program Assistant
About the University Western Washington University, with over 16,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master's-granting university in the Pacific Northwest, according to the 2022 U.S. News & World Report rankings. Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.
About the Department
Outreach and Continuing Education (OCE) at Western Washington University expands access to Western's outstanding educational opportunities across the region and beyond through a focus on creating community, serving learners, and providing lifelong impact through quality education.
OCE collaborates with colleges, departments, and the community, linking university resources with educational needs and opportunities -including international education opportunities-in support of the State's education attainment goals and Western's strategic goals.
We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.
For more information on Outreach and Continuing Education, please visit our website.
About the Position The Language and Culture Programs (LCP) Program Support Specialist, 50% position, reporting to the Manager of International Student Programs & Services (Manager ISPS), assist with the well-being and integration of international students during their participation in WWU's Intensive English Program (IEP) and other short-term international programs. In this role you will predominantly assist with the IEP and AUAP admission processes including but not limited to communicating with leads and applicants. In close collaboration with the Manager ISPS the position will serve as one of the primary contacts for prospective and current IEP students and for assigned short-term international programming support.
Additionally, the position will provide LCP programmatic support with relation to student documentation collection/maintenance, surveys, and curricular/co-curricular related administrative tasks.
Duties / Responsibilities:
Admissions and Student Services Support: 50%

• Track the IEP and AUAP inboxes. Answer any general questions and forward more specific questions to Manager ISPS.
• Process new IEP applications by entering data into SmartSheet form
• Create new IEP student folders in the SEVIS SharePoint site. Store PDF of application and add passport/financial/academic information that is sent during admission process
• Track and organize student documents received and communications sent in the Smartsheet Applications Database
• Send pre-written emails to students when they reach specified milestones during the admissions process
• Schedule prospective IEP students for remote placement test
• Forward any uncommon student situations/questions to Manager ISPS with context
• Update IEP application/admit numbers into the tracking spreadsheet bi-weekly
• Notify Manager ISPS when students have completed their application materials and need to be admitted (I-20 sent)
• Track attendance for IEP and AUAP using provided spreadsheets and based on emails sent by instructors each week. Notify advisor if absences exceed allowable for program (stated on spreadsheet)

• Generate WWU-student ID numbers
• Arrange for WWU-student ID cards
• Tally student survey results
• Request classrooms assignments, input room assignments into class schedules.
• Provide ongoing support on activities related to student wellness, housing and dining services, student events and outings, volunteer programs, and access to university resources.

LCP Programmatic Support: 45%

• Assist with textbook or course/activity materials orders for each program

• Receive and process reimbursement requests (receipts/documentation) from faculty and staff.
• Compile binders for students (including dividers, maps, other class/program/campus life and community information).
• Assist in creating weekly/bi-weekly/monthly newsletters for Asia University and other international partners as needed
• Coordinate with AFM in ordering supplies before the cycle/quarter begins.
• Update the pre-service cycle packets with student information, TOEIC test scores, faculty and staff contact information, etc.
• Create labels to be placed on student binders, textbooks, and passports.
• Create student photo rosters
• Create emergency contact cards for students, faculty, and staff.
• Collect and scan student/participant passports and I-20s as needed or required

• Create program completion certificates
• Arrange for short-term program WTA bus passes
• Request special rooms/space (VU/computer labs) as needed for classes or co-curricular activities

Accessibility, Diversity, Equity, and Inclusion Work: 5%

• Demonstrate commitment to valuing diversity and contributing to an inclusive working and learning environment through incorporation of accessibility, diversity, equity, and inclusiveness perspectives throughout functional responsibility areas
• Active participation in OCE's, and Western's work on diversity, equity, inclusion, and accessibility through conversations and professional development

Required Qualifications •Associate's or Bachelor's degree
•Demonstrated professional experience serving in international student services, international student advising, or closely related field/activity
•Demonstrated experience supporting international and/or culturally diverse populations
•Excellent interpersonal and written communication skills
•Ability to multi-task daily work while maintaining a high attention to detail
•Demonstrated experience and understanding of culturally responsive practices and cultural sensitivity
•Competency using Microsoft Office including Outlook, PowerPoint, Word, Excel and Access
•Valid Driver's License, five years of safe driving experience and ability to drive a 12-passenger van on excursions
•Ability to work some nights and weekends
Preferred Qualifications •Professional experience in higher education
•Second Language Proficiency -Arabic, Vietnamese, Chinese, Japanese, or Korean preferred
•Experience working with university level language and culture programming
•Experience developing and using Social Media modules for international student outreach
•Experience with video editing
•Successful completion of NAFSA's F1 visa workshops (beginner)
•Food Handler's Permit
•Familiarity with SurveyMonkey, Qualtrics, MailChimp or similar survey and mail-merge software
•Experience liaising between community groups and educational organizations
•Experience with registration processes
•NAFSA, TESOL membership or related professional organization
Conditions of Employment All employees must comply with our Immunization policies, including Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to HR@wwu.edu if you need information regarding medical or religious exemption and applicable accommodations.
This position requires a fingerprint background check.
Salary
$3,207 - $4,257/month depending on qualifications and experience at 100% appointment. $1,603 - $2,128/month depending on qualifications and experience at 50% appointment.
Benefits Information Benefits Overview for Classified Positions
Bargaining Unit This position is part of bargaining unit A and is covered by the collective bargaining agreement with [Washington Federation of State Employees.
Application Instructions
Application materials should address your experience related to the position responsibilities and the required and preferred qualifications.
Closing Date Notes
Application review begins January 16, 2024; position is open until filled.
Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU's Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 126 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu
WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3303 or 711 (Washington Relay).
Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of the Vice President for Enrollment and Student Services at vpsa.office@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.
All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.
Job no: 501347
Advertised: Jan 04 2024 09:00 Pacific Standard Time
Applications close: