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Form of work
SalaryWork Mode: Onsite
Location: Green Bay, WI
Opportunity
Our Kohler Waters Spa team at Lodge Kohler offers more than 50 innovative spa services using the healing properties of Earth’s mineral-rich waters and provides an oasis of tranquility. Join our world-class team of spa professionals and help our guests renew and recharge while they experience five-star living at its finest.
Specific Responsibilities
- Provide service and maintain cleanliness standards at a Forbes 5-Star level
- Use Proficient Property Management System (and related systems) use to correctly process transactions, complete orders and accurately book/edit spa treatments
- Be knowledgeable of spa treatments, spa policies, spa amenities and overall options and ability to communicate with our guests
- Process all retail transactions, paying special attention to details
- Receive guest feedback/complaints and, with supervision, resolve any guest/staff issues as they arise
- Enforce spa policies (service requirements, age restrictions, guest behavior, etc.) with supervision/support to maintain a relaxing spa atmosphere
- Attend spa events and monthly staff meetings as communicated by supervisor to ensure satisfactory guest experiences
- Compliance with Kohler Company attendance policy, safety standards and spa SOPs to create a safe and engaging work environment for all
This is a part-time position working weekdays & weekends with shifts between 8:00am and 9:00pm.
Skills/Requirements
- Must be 18 years old or older
- Prior customer service experience within a spa environment preferred, but not required
- Strong communication skills and ability to work in a fast paced environment
- Strong detail-orientation
- Ability to perform tasks requiring use of multiple computer/guest management systems.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
- Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.
On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!
About Us
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.
It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.
