Spa Coordinator

Aegean Med Spa is glowing and growing!

We are hiring a part- time front end receptionist for 20-30 hours per week.

As the receptionist for Aegean, you set the pace for each client’s relaxation experience. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position.

Job Responsibilities and Duties include but not limited to:

• Welcoming clients in a warm-friendly manner
• Provide EXCELLENT, high-class customer service
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• In charge of answering calls and online inquiries in a timely manner.
• Directing call flows to both the Med Spa and Medical Center.
• Ability to maintain professionalism
• Ensuring a peaceful and relaxed environment.
• Help with daily housework such as laundry, restocking, and cleaning.
• Backup relaxation room attendant when needed to include: Salt Lounge and Float Pod
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
• Time-keep services to make sure clients are rotated out in a timely manner.
• Reschedule appointments
• Collect payments

Skills:

· Top-notch customer service

· Time management

· Ability to adapt quickly

· Organization

· Cleanliness

· Cash-handling skills

· Excellent verbal communication

Requirements/ Previous Experience:

· Previous medical office experience is preferred but not required.

• Med Spa experience preferred.

· HIPAA training is preferred but not required (we offer on the job training)

· Previous high-end customer service is preferred but not required.

· Weekend availability required (1 - 2 weekends a month)

*Willing to train the right candidate that exemplifies superior customer service skills and organization.*

Benefits:

· Employee discounts on hair salon, products, facials, and other services.

· Team oriented environment

Business Hours- HOURS WILL BE CHANGING TO 7pm on Tuesday, Wednesday, & Thursdays!

Monday - Friday 9 am - 6:30 pm

Saturday 10 am - 4:30 pm

Must be willing to work 2 weekends a month

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Expected hours: 20 – 28 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Customer service: 2 years (Required)

Work Location: In person