Medical Spa Coordinator (Front Desk)

Ready for a career glow up?
Synergy is seeking full-time Medspa Coordinators! The ideal candidate is highly motivated with a passion for the beauty and wellness industry and ready to serve as a brand ambassador for Synergy. Our Medspa Coordinators oversee daily operations to ensure a seamless client experience from start to finish, and educate clients on Synergy’s treatment options and products. Compensation begins at $17.00/hr.
Why Synergy? Synergy is focused on encouraging everyone to "be your own kind of beautiful" by creating an inclusive culture that promotes personal growth and development while contributing to the collective progress of the team. We were chosen as a winner of Triangle Business Journal’s Best Places to Work Awards in 2019, 2020, and 2021 - and hope to continue this trend! Synergy’s core values are outlined by these 8 pillars:
Safety | Documentation | Appearance | Professionalism | Positivity | Transparency | Accountability | Legacy

• Group health plan and various voluntary insurance options
• Working Advantage Discount Program
• Paid sick, vacation days, and holidays
• Employee membership pricing on services and retail, plus discounted cosmetic surgery
• Complimentary treatments, such as Botox and fillers
• Treatment discounts for family members

• Consistently provides excellent customer service to all clients in-person, over the phone and through text/email inquiries
• Educates clients on Synergy’s services, products and treatment options
• Exudes positive attitude while working in a fast-paced med spa
• Oversees daily schedule to ensure seamless client experience
• Answering and screening phone calls, scheduling appointments, taking messages and ensuring prompt delivery to proper staff member
• Monitor and respond to office voicemail, email inquiries and text messages throughout the day
• Accurately checking clients in/out and scheduling all follow up visits
• Intelligent booking using Millennium software
• Preparing proper medical documents for patients through EMR
• Ability to stay calm under pressure and quickly find solutions to potential issues
• Responsible for cleanliness and appearance of spa including relaxation areas, lobby, Front Desk and back of house

• 2 years high end customer service experience
• 1 year medical aesthetics experience
• Must have positive attitude
• Team player with strong work ethic
• Impeccable personal appearance
• Physical mobility to bend, lift, and stand for prolonged periods
• Ability to work overtime, weekends, days, evenings and/or holidays.
• Ability to meet US employment and eligibility requirements.

We strongly encourage your application, as we value the perspective, experience and potential you could bring to Synergy.
Synergy is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.