Social Media Specialist

Ferretly is a fast growing technology startup located in Easton, Maryland. We provide AI-Powered Social Media screening for our customers world-wide.

This is a great opportunity for someone to get in on the ground floor of a technology startup.

We are seeking a highly motivated analysts to join our team responsible for ensuring the quality output of 75-100 reports or more per day.

The Ferretly Analyst ensures quality and timely delivery of Social Media reports to our customers through the use of our cloud platform that leverages AI to analyze a subject’s Social Media post history.

The Ferretly Analyst will be required to perform the following:

1. Perform identity resolution on subjects as they are assigned to you. This involves identifying the Social Media profiles based on platform searches and open source tools such as Google and other web sites to locate the individual based on name, address, employer, age, etc.

2. Executing the Social Media screen within the Ferretly platform

3. Performing quality assurance, aka, report redress to resolve any false flagged posts and finalizing the report using platform feature “mark as redressed”.

The analyst must be good at multi-tasking--balancing multiple end-customer requests and Ferretly management requests simultaneously. They should understand the country of hire’s culture, slang, and dialect and be able to quickly analyze and correct flags for false positives and false negatives. Lastly, the analyst should possess creativity and analytical skills to efficiently manage their time, especially as it relates to locating Social Media profiles and ensuring accuracy of the Social Media background report.

A working knowledge of Microsoft Windows, or Apple OSX operating systems and web browser (Chrome or Safari) and cloud-based applications is a must.

Requirements:

• High School graduation or GED required
• Strong attention to detail and problem-solving skills
• Excellent verbal and written communication skills
• Able to work independently and with a team of other analysts
• Strong time management and organizational skills
• Reliable internet and computer capable of running modern web browsers

If you meet the above requirements and are interested in this challenging and rewarding opportunity, please apply today.

Job Type: Full-time

Pay: $30,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Easton, MD 21601: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person