Site Reliability Engineer

• Responsible for Customer Facing Technologies applications, platform and services.
• Work closely with IT, business partners and software development teams in a matrix organization structure.
• Working in an agile model, focus on automation of tasks to reduce manual work, reduce outages, enhance resiliency and reliability to ensure excellent customer experience.
• Communicate and resolve complex production issues and implement preventative measures.
• Implement and tune monitoring, metric collection and alerting.
• Provide clear and concise process documentation for operations team members.
• Identify opportunity and implement the automation needed to address and prevent operational issues.
• Work with architects and other SREs to drive standards and consistency around best practices.
• Own and manage operational issues from discovery through resolution and prevention efforts.
• Work closely with offshore Operations and SRE teams.

• 5 years of related experience in Site Reliability Engineering, Development or Application Operations.
• Bachelor's in information systems, computer science, or a related field.
• Extensive knowledge of web applications, programming languages, and web services - including API, CSS, CSS3, cross-browser compatibility, HTML, HTML5, C#, JavaScript, Kubra hosted Mobile Applications, security principles, REST, SOAP, Meridian software Kiosk services, AFM/OMT and web user interface design.
• Must possess background in application and infrastructure support, with advanced communication and analytical skills.
• Ability to troubleshoot and optimize web pages increased responsiveness.
• Advanced scripting via Python focused on monitoring and automation.
• Experience working across multiple technology stacks in primarily a Windows & Linux based highly integrated enterprise environment.
• Experience working with integration tools like Microsoft Biztalk and MuleSoft.
• Experience with Oracle and Microsoft SQL databases.
• Experience leading teams through complex technology incidents and root cause analysis.
• Experience troubleshooting outage management systems during natural weather events.
• Experience with Utility based Artificial Intelligence, specifically the Bidgely (energy analytics) platform.
• Experience with cloud-based Customer Identity and Access Management solutions (LoginRadius).
• Experience with the AWS cloud computing platform.
• Experience with end-to-end CMS Solutions, (Content Management System) SiteCore.
• Experience with SALESFORCE.
• Experience managing and troubleshooting SSL Certificates (Web and Server).
• Ability to work in an on-call basis.
• Other combinations of education or experience may be considered.

• 7 years of related experience in Site Reliability Engineer, Development or Application Operations.
• MBA, MA in Computer Science, Information Science, Engineering or related field.
• Experience working with automation and monitoring toolsets – AppDynamics, Splunk and Visual Cron experience preferred.

To Apply
We encourage you to apply as many of our positions have step progressions to account for an incoming employee’s various levels of knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Benefits
At Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers abundant outdoor recreation, four distinct seasons, and all the amenities and activities an individual or family might be interested in. To learn more, please visit our benefits website at https://avistabenefits.com/.

Pre-employment screening requirements
Employment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.   

This position is considered safety-sensitive under the Department of Transportation regulations 49 CFR Part 40 and may be subject to pre-employment drug and/or alcohol testing as well as other testing and training requirements as mandated by federal law.

Avista’s Commitment to Equal Opportunity and Affirmative Action
Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment, Affirmative Action efforts, and Equity, Inclusion and Diversity. We strongly encourage applications from women, people of color, people with disabilities, protected veterans, and all others. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Equity and diversity in our workplace is important to us. Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at humanresources@avistacorp.com if you would like assistance.