Senior Site Reliability Engineer

Starbucks Senior Site Reliability Engineer (Cloud)
8-month contract (Likely extension to 18 month with strong performance)
Hybrid - (Must be local to the Seattle area, onsite at Starbucks headquarters 3 days a week with 2 days remote)
Job Summary and Mission This position contributes to Starbucks on their Data Platform Services team. This team maintains and improves the data platform that many Starbucks services are dependent on. When you order coffee with your rewards starts on the Starbucks mobile app, that application is reliant on this data platform to pull your information in real time as you order. It also is responsible for maintain the data related to purchased items in Starbucks stores so they can track and analyze which items are the most popular and can adjust their offering accordingly. This is a critical data platform and will be a great learning and career growth opportunity with an enterprise scale company with one of the best company cultures in the Seattle area.
Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following:

• Responsible for health of production system
• Develop monitoring dashboards
• Configure alerts and automate process for system recovery
• Monitor alerts and take proactive steps to resolve system issues
• Troubleshoot production issues
• Lead production troubleshooting calls
• Responsible for patches and updates on production systems.
• Design and build cutting-edge, multi-micro service solutions to support Starbucks's growth worldwide.
• Work with cross-functional teams for on-going design efforts and systems support.
• Automate password and certificate rotations on application and DB servers.
• Helping CI/CD team during rolling out application and infrastructure globally.
• Collaborates with development team, other Information Technology (IT) team's developer leads. Initiates process improvements for new and existing systems.
• Coaches, and mentors other team members. Performs cross-training and facilitates information sharing among team members.
• Participates in a production support rotation that includes pager responsibilities.

Most Important Requirements to be Considered:
•Senior Site Reliability Engineering Experience - 5+ years as an SRE and 7+ total in IT Industry
• Expert in Azure Cloud
• Expert in Kubernetes
• Strong Skills with SQL
• Strong skills with Kafka, Event Hub, or other Messaging Broker
• Must be able to commute to Starbucks headquarters in Seattle 3 times a week - local to Seattle area.
Summary of Experience

• Requires 7+ years experience in the IT industry
• Requires 5+ years of software and DevOps development engineering
• Experience in working with cloud environment Azure preferred.
• Experience with using Kafka, Event Hub or any messaging broker.
• Experience with Cassandra, PostgresSQL, Cosmos DB
• Experience on Jenkins/ Python / Terraform / Ansible
• Experience with DataDog, Splunk or other logging and APM tools.
• Experience in working with Linux environment.
• In-depth understanding of Computer Science fundamentals in object-oriented design, data structures, algorithms, and problem solving
• Experience building complex, scalable, high-performance software systems that have been successfully delivered to customers
• Demonstrated knowledge of best practices for the design and implementation of large-scale systems as well as experience in taking such systems from design to production
• Experience building and operating mission critical, highly available (24x7) systems
• Ability to work well with a team in a fast-paced agile development environment.
• Bachelors in Computer Science or equivalent work experience.
• Excellent communication, analytical and problem-solving skills
• Extensive understanding in SDLC and scrum methodologies.

Required Knowledge, Skills and Abilities - Strong interpersonal skills - Ability to communicate clearly and concisely, both orally and in writing - Strong analytical and problem-solving skills - Proficiency in programming languages - Ability to quickly learn new application systems and technologies - Knowledge of basic project management framework and methodology

• Ability to accurately break down complex application designs into component deliverables and estimate design and development timelines

• Requires Strong Systems Life Cycle methodology experience
• Requires excellent oral, written, and presentation skills

General IT Skills:

• Experience in Application support - Problem diagnosis and resolution
• Expert in interpretation of functional requirements
• Development of technical design specifications for complex projects
• Expert in industry standard development methodologies
• Experience in middleware integration using tools like Web Methods
• A good understanding of industry standards and best practices to be able to conduct code reviews
• Conduct code reviews with the team to improve compliance with established best practices and coding standards
• Provide mentorship and guidance to the team to improve overall quality of code and application development
• Work with team members to ensure application designs are in line with best practices and are scalable, reliable, and that all designs optimize performance and usability.
• Requires strong problem solving and analytic skills to translate business requirements into systems solutions.
• Integrate application support efforts with concurrent, parallel application development efforts

Core Competencies Customer Focus - Delivers legendary service that meets and exceeds all customers' expectations Ethics and Integrity - Adheres to Starbucks values, beliefs and principles during good and bad times Composure - Remains calm, maintains perspective and responds in a professional manner when faced with tough situations Personal Learning - Takes personal responsibility for the continuous learning of new knowledge, skills and experiences Dealing with Ambiguity - Able to successfully function during times of uncertainty and changing priorities Decision-Making - Makes timely and quality decisions based on a mixture of analysis, wisdom, experience, and judgment Interpersonal Savvy - Builds effective relationships with all people; up, down and sideways, inside and outside of Starbucks Results Oriented - Gets results and achieves goals
Required Skills : Senior Site Reliability Engineering Experience - 5+ years as an SRE and 7+ total in IT Industry Expert in Azure Cloud Expert in Kubernetes Strong Skills with SQL Strong skills with Kafka, Event Hub, or other Messaging Broker Must be able to commute to Starbucks headquarters in Seattle 3 times a week - local to Seattle area.
Basic Qualification : Senior Site Reliability Engineering Experience - 5+ years as an SRE and 7+ total in IT Industry Expert in Azure Cloud Expert in Kubernetes Strong Skills with SQL Strong skills with Kafka, Event Hub, or other Messaging Broker Must be able to commute to Starbucks headquarters in Seattle 3 times a week - local to Seattle area.
Additional Skills : Senior Site Reliability Engineering Experience - 5+ years as an SRE and 7+ total in IT Industry Expert in Azure Cloud Expert in Kubernetes Strong Skills with SQL Strong skills with Kafka, Event Hub, or other Messaging Broker Must be able to commute to Starbucks headquarters in Seattle 3 times a week - local to Seattle area.
Background Check :Yes
Notes :
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :Yes
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Development/Engineering
Master Job Title :Architect: Apps (Other)
Branch Code :Seattle