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The Red Hat OpenShift Site Reliability Engineering (SRE) team is seeking a Site Reliability Engineer (SRE) focused on Infrastructure to join our team.
In this role , you will participate in development and operations of our managed services environments with a deep focus on aligning the product, processes, and policies which make up our managed services with international security and compliance frameworks including ISO-27001, SOC-2, PCI-DSS, and FedRAMP. In this role, you will partner with our managed service SRE teams, our internal and external compliance and security stakeholders, and product engineers around the world to deliver a complex, secure container orchestration platform for discerning enterprise IT customers.
OpenShift SRE is a growing, sophisticated, global, fast-paced team inside the world's Open Source leader with constant opportunities to learn new skills and innovate new solutions to meet our customers' demands. As an SRE on this team, you'll directly contribute to Red Hat's success in the rapidly growing Kubernetes-as-a-service market.
What you will do:OpenShift SRE is a growing, sophisticated, global, fast-paced team inside the world's Open Source leader with constant opportunities to learn new skills and innovate new solutions to meet our customers' demands. As an SRE on this team, you'll directly contribute to Red Hat's success in the rapidly growing Kubernetes-as-a-service market.
- Contribute code to increase the scalability and reliability of the service
- Contribute software tests and participate in peer review to increase the quality of our codebase
- Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
- Participate in a regular on-call schedule, including occasional paid weekends and holidays
- Practice sustainable incident response and blameless postmortems
- Resolve customer issues escalated from the Red Hat Global Support team
- Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
- 3+ years of software engineering experience using object-oriented languages; golang is preferred
- 1+ year experience with Kubernetes
- US Citizen or Permanent US Resident as this is working with the US Federal Government
- 3+ years experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure
- 3+ years experience with enterprise systems monitoring; knowledge of Prometheus is preferred
- 1+ years experience delivering hosted cloud services
- 1+ year experience with Kubernetes
- 1+ year experience with containers on Linux
- Excellent communications skills in a global team environment
- Demonstrated ability to quickly and accurately troubleshoot systems issues
- Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
The salary range for this position is $90,540 to $150,000. Actual offer will be based on your qualifications.
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